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Quality Resources

Quality Resources | Books & Standards


ASQ research provides the quality community with the latest trends and benchmark data required to help organizations enhance their continuous improvement programs. From the culture of quality to the future of quality, ASQ’s qualitative and quantitative research offers in-depth insights to the challenges faced by business professionals at all levels of an organization.

What Business Should Take Away From The United Nations Climate Conference (COP26) COVER

What Business Should Take Away from the United Nations Climate Conference (COP26)

Dr. John C. Shideler reports on the progress made at the November 2021 COP26 in Glasgow, Scotland. He discusses the optics of the conference, the agreements and pledges made by the attending nations, and what companies will need to be prepared to do to reach net-zero emissions by mid-century.

Maintenance 4.0 Survey cover image

Maintenance 4.0 Survey

How is digital transformation impacting manufacturing maintenance? ASQ partnered with the Boston Consulting Group (BCG), the European Federation of National Maintenance Societies (EFNMS), and FIR an der RWTH Aachen, the research institute of Aachen University, to study the impact of digital transformation on maintenance practices and strategies.

Advancing a Quality Management System for US Elections Cover

Advancing a Quality Management System for US Elections

The Election Excellence Group, comprised of prominent ASQ members and subject matter experts, including representatives of the ASQ Government Division, developed this position paper to outline the risks impeding the integrity of US elections and advocate for adoption of an election Quality Management System in U.S. jurisdictions based on ISO/TS 54001 and ISO 9001.

Quality's Impact on the Global Pandemic Response

The ASQ Technical Community Council is orchestrating a series of articles to explore how quality practices are playing a critical role in the COVID-19 vaccination effort. These pieces will highlight how quality principles are foundational for industries integral to each stage of the COVID-19 response (vaccine development and approval, distribution, and administration).


Quality 4.0 Takes More than Technology 

This study by BCG, in partnership with ASQ and Deutsche Gesellschaft für Qualität (DGQ), seeks to better understand technology's role in addressing the imperative need to transform quality management. The study focuses on the opportunities and challenges arising from Quality 4.0—the application of Industry 4.0's advanced digital technologies to enhance traditional best practices in quality management.


Economics of Quality

ASQ, in association with Forbes Insights — the research arm of Forbes Media — has explored the “Rising Economic Power of Quality” to identify organizations that have attained leadership through quality management, and examine the overall impact of quality on driving competitiveness in the 21st century. The research, based on the observations of executives and quality professionals from across the globe, identifies the links between quality efforts and corporate performance. The actionable research provides companies with a roadmap toward better connecting quality efforts and corporate performance no matter where they are in their state of quality maturity.

Changing Competencies for Quality Professionals

Changing Roles of Quality

Partnering with the International Academy for Quality, ASQ explores the key changes in business over the next 10 years and the skills required for quality professionals to succeed. Changing Competencies for Quality Professionals provides insights intended to prepare quality practitioners for upcoming job markets and to enable them to make sound business, and career, decisions.

Global State of Quality 2

Global State of Quality 2

Conducted in 2016, the ASQ Global State of Quality 2 Research addresses a wide range of topics, including customer satisfaction, investment in quality, governance, employee training and knowledge transfer. Along with Discoveries 2016 — the main report in the research — ASQ and its partner, the American Productivity and Quality Center, (APQC), published three Spotlight reports that provide deeper exploration on topics such as the role of big data in quality, the function of quality in innovation, and the importance of key performance indicators in the supply chain. The Global State of Quality Research 2 builds on the success of 2013’s Global State of Quality.

Future of Quality Report

The Future of Quality

The Future of Quality: Quality Throughout, was published in 2015 and features 11 essays from distinguished experts from around the world who offer insights into topics that will impact consumers, businesses, and society. Essays include views of the future state of quality in manufacturing, customers experience, education, health care, city planning and more. The Future of Quality: Quality Throughout will challenge, enlighten and spark action.

ASQ also conducts surveys on specific topics that serve as the basis for news releases shared with the media. To access these news releases, visit the ASQ Newsroom

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