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Quality Resources

Quality Resources | Books & Standards

Benchmarking Studies

Did you know ASQ members have exclusive access to hundreds of benchmarking studies, as well as opportunities to participate in new projects that are underway?

We’ve partnered with the American Productivity & Quality Center (APQC) to bring members access to a collection of benchmarking reports and metrics. APQC is the authority in benchmarking, best practices, process and performance improvement, and knowledge management.

ASQ members can access articles at any time. Simply log in with your member ID and password to access data from organizations in a variety of industries. Each study also includes case studies on individual organizations.

Benchmarking the Global State of Quality

ASQ partnered with APQC to collect and study data on the global state of quality. The goal was to provide an initial view and regular updates to help organizations compare quality and continuous improvement advancements to each other, their regions, and their economic sectors.

In 2016, ASQ and APQC conducted the second iteration of the Global State of Quality Research. It provides an analysis of almost 1,700 organizations and addresses topics including customer influence, industry standards trends, training systems, and governance standards. Download the global state of quality reports and learn more today.

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