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As More Cars Plug In, Utilities and Makers Juggle Ways to Power ThemPosted on December 18, 2018
By Paul Stenquist The car and electric power grew up together. At the dawn of the automotive age, Henry Ford and Thomas... Full Story
Ten Customer Service/Customer Experience Predictions for 2019Posted on December 18, 2018
By Shep Hyken Business is moving faster than ever. Were in a boom time for innovation in every area of business. The... Full Story
Bad Review? Owners Should Address Online Reviewers ConcernsPosted on December 17, 2018
By Joyce M. Rosenberg Brad Schweig thought he had a satisfied customer when a woman who bought outdoor furniture in March... Full Story
Want to Keep Your Loyal Customers? Heres What Not to DoPosted on December 17, 2018
By Serenity Gibbons To build customer relationships that last, what you dont do is as important as what you do. ... Full Story
3 Ways to Human Centric AIPosted on December 14, 2018
By Sameer Dhanrajani After every conference I speak at about the transformative power of Artificial Intelligence and its... Full Story