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The Global Voice of Quality.


Bring out the best in your career or organization by joining ASQ with an individual or organizational membership. We've got the membership that's right for you.

World Conference on Quality and Improvement

Join organizations from around the world April 30 – May 2 at ASQ’s World Conference on Quality and Improvement in Seattle, WA.

The Gold Standard.

ASQ certifications are the gold standard in any field. Expand your skill set, increase your salary potential, and improve your marketability and qualifications.

Keeping it real.

ASQ training courses are designed and developed by the best subject matter experts and taught by the best instructors in quality tools and practices.

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HEADLINES

IBM Watson Releases Results of Its 15 Top Health Systems Study

Posted on April 26, 2018

IBM Watson Health published its 15 Top Health Systems annual study identifying top-performing health systems in the United... Full Story

Is Southwest’s Low-Cost Business Model Putting Passengers at Risk?

Posted on April 26, 2018

By David Koenig Southwest Airlines runs its planes hard. They make many short hops and more trips per day than other U.S.... Full Story

5 Predictions on the Future of Customer Service

Posted on April 25, 2018

By Mikhail Naumov Growing customer expectations are forcing companies to rethink their approach to customer service.... Full Story

How Internal Quality Assurance Can Drive Success

Posted on April 25, 2018

Today, higher education systems and institutions are exposed, more than ever, to constant change and transformation. As the... Full Story

PepsiCo Incorporates More Technology Into Supply Chain

Posted on April 24, 2018

PepsiCo has been investing in digital technologies and robotics in a quest to improve its distribution to retailers, Digital... Full Story

To Create a Great Customer Experience, Sweat the Small Stuff

Posted on April 24, 2018

By Shep Hyken There’s a famous book called “Don’t Sweat the Small Stuff” that teaches people how focusing on the little... Full Story

Tesla Gets an ‘F’ From the Better Business Bureau

Posted on April 23, 2018

Tesla may get an “A” grade for the look of its cars, and the experience of driving one of its vehicles. And when it comes to... Full Story

Can Lean Methodology Help Improve EHR Documentation?

Posted on April 23, 2018

Clinical documentation improvement has been a major focus of many health systems’ value-based care initiatives. But getting... Full Story

Top 15 Machine Learning Companies

Posted on April 20, 2018

By Andy Patrizio Machine learning (ML) is a sector that is both growing exponentially right along with ML’s twin,... Full Story

Southwest Airlines Opposed a Recommended Safety Check on Its Jet Engines

Posted on April 20, 2018

By Alice Truong Southwest Airlines on April 17 experienced the first accident-related fatality on a U.S. passenger... Full Story

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