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The Global Voice of Quality.

Bring out the best in your career or organization by joining ASQ with an individual or organizational membership. We've got the membership that's right for you.

Connect with Quality Leaders and Peers at myASQ

ASQ launches new online community to provide timely and relevant discussions and networking opportunities to help you succeed.

The Gold Standard.

ASQ certifications are the gold standard in any field. Expand your skill set, increase your salary potential, and improve your marketability and qualifications.

Keeping it real.

ASQ training courses are designed and developed by the best subject matter experts and taught by the best instructors in quality tools and practices.

Happy Holidays! ASQ offices are closed December 25, 2018 – January 1, 2019. In order to receive an order in the U.S. by December 21, 2018, please submit your order by 4pm CST on Friday, December 14, 2018. For all shipments outside the U.S., please contact Customer Care at 800-248-1946 or email us at cs@asq.org.

As More Cars Plug In, Utilities and Makers Juggle Ways to Power Them

Posted on December 18, 2018

By Paul Stenquist The car and electric power grew up together. At the dawn of the automotive age, Henry Ford and Thomas... Full Story

Ten Customer Service/Customer Experience Predictions for 2019

Posted on December 18, 2018

By Shep Hyken Business is moving faster than ever. We’re in a boom time for innovation in every area of business. The... Full Story

Bad Review? Owners Should Address Online Reviewers’ Concerns

Posted on December 17, 2018

By Joyce M. Rosenberg Brad Schweig thought he had a satisfied customer when a woman who bought outdoor furniture in March... Full Story

Want to Keep Your Loyal Customers? Here’s What Not to Do

Posted on December 17, 2018

By Serenity Gibbons To build customer relationships that last, what you don’t do is as important as what you do. ... Full Story

3 Ways to Human Centric AI

Posted on December 14, 2018

By Sameer Dhanrajani After every conference I speak at about the transformative power of Artificial Intelligence and its... Full Story

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