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Insights on Excellence

Insights on Excellence from ASQE

IoE Benchmarking Tool Coming in 2022 for ASQE Organizational Members

The results from ASQE’s Insights on Excellence (IoE) Benchmarking Data Set allows ASQE to bring real-world metrics and quality insights to both ASQE and ASQ members. This foundational data set has established a maturity model of performance levels, based on eight categories of criteria: Operations, Voice of the Customer (VOC), Workforce, Leadership, Strategy, Technology, Measurements & Results, and Barriers & Disruptors. ASQE's new Organizational Membership levels focus on the leading benefit of IoE, as well as new means to engage with the quality community and resources. Explore more about IoE and the Organizational Membership benefits below.


2021 ASQE Insights on Excellence Executive Brief

“To move from micro to macro is huge, and some small companies may still need to make decisions about whether they should invest in equipment or look to technology—because sometimes you can’t have both.” – Daniella (Dani) Picciotti, Chair, ASQE Board of Directors

Achieving and sustaining organization-wide quality excellence is a difficult challenge, but developing and maintaining these initiatives during a completely unprecedented global pandemic is beyond complex.

In 2017, when ASQ published “The Rising Economic Power of Quality” research report, the global economy was finally climbing out of the 10-year Great Recession, but had yet to face the immediate need for digital transformation that the 2020 pandemic demanded. Now, as ASQE builds upon this research in 2021 with the publication of our second Insights on Excellence Executive Brief, we see the challenges faced by organizations in the aftermath of the pandemic have changed significantly from those seen from 2017-2020—the data in our reports clearly shows that implemented solutions suddenly need change and a fresh perspective.

In this Executive Brief, ASQE examines how quality initiatives are progressing in the digital era, based on the views and experiences of 542 executives and quality professionals from global enterprises. The brief includes the following:

  • Quality and the Network Effect
  • Building Organizations of Excellence Through Quality
  • The Technology Imperative
  • The Customer Imperative
  • The Employee Imperative
  • Quality Expert Sidebar
  • Conclusion and Recommendations

About IoE

Insights on Excellence (IOE) logo

The leading benefits of ASQE Organizational Membership are the Insights on Excellence (IoE) Benchmarking tool and annual research, providing organizations of all sizes with resources to further their pursuit of performance excellence. Forbes Insights and ASQE are proud to partner in the development of this innovative ASQE members-only tool to provide year-over-year measurement and research. Each year, this research drives member-only engagement, events, and tools to make better informed business decisions and define a pathway to improve performance year over year. Key findings of this benchmarking tool will be included in annual ASQE research reports.

Organizational Benefits

ASQE logo

ASQExcellence (ASQE) was founded in January 2020 as a trade association to set the standard for quality-driven offerings and insights worldwide, empowering the organizations it serves to achieve excellence. ASQ and ASQE are independent, yet complementary, organizations that share a mission of bringing value and quality solutions to individuals and organizations. ASQ has individuals as members and ASQE is comprised of organizational members. ASQE provides expertise, insights, thought leadership, networks and solutions to a global membership of organizations and their affiliated individuals.

Discover more about the benefits of ASQE’s Organizational Membership today!

About Excellence Roundtable

Excellence Roundtable logo

Each year, the Excellence Roundtable (ERT) event provides primary and executive contacts of ASQE’s Organizational Membership companies the opportunity to connect and engage with annual benchmarking research driven by the IoE benchmarking tool. This event provides peer-to-peer networking, innovative problem-solving techniques, and the exclusive experience to connect with experts across multiple industries. Starting in 2021, each level of the new ASQE Organizational Membership enjoys the ability to participate in thought-leadership activities featured at this members-only event.

“People take action after bad things happen. It takes a big event like a major recall or the pandemic to get companies aligned to have good prevention plans in place.”

“As a non-profit organization dedicated to training, certifying and supporting the field of quality, we knew that who we partnered with to deliver Insights on Excellence was going to be essential to achieving our goals. Forbes Insights is a globally-recognized strategic research organization with the resources to bring our vision to life and provide comprehensive data so we can help organizations move forward on a path to excellence.”