
What is Insights on Excellence®?
ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across the established eight categories of organizational performance excellence—Operations, Voice of the Customer, Workforce, Leadership, Strategy, Technology, Measurements & Results, Barriers & Disruptors—and the latest optional IoE category: Environmental, Social and Governance (ESG) practices.
Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQE Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are available to members and nonmembers of both ASQ and ASQE for free. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.
THE LATEST IoE RESEARCH
2023 ASQE INSIGHTS ON EXCELLENCE CATEGORY STUDY – WORKFORCE
As demonstrated over the last several years of global disruption, leaders and their workforce must see eye to eye in order to maintain quality while remaining compliant and competitive. In this Insights on Excellence® Category Study, insights into the workforce from the perspectives of both executives and quality professionals are explored to determine where the two align and where additional focus and efforts may be needed to move forward. By reinvigorating organizational culture with a focus on employee engagement and well-being through a supported training program, leaders can navigate their disrupted workforce and have a positive impact on operations and performance results, now and in the future.
This category study provides a deeper look at significant data and key findings for this category and complements the larger suite of IoE research.

51% of respondents chose 'delays from suppliers' as the most selected ongoing quality issue in 2022

44% of respondents indicate that their organizations will be inceasing the involvement of quality professionals in ESG initiatives in the next 3 years

32% of quality professionals selected 'lack of certificaiton training in quality methodologies