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Insights on Excellence from ASQE

IoE Research Categories 2025

What is Insights on Excellence®?

ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across the established eight categories of organizational performance excellence—Operations, Voice of the Customer, Workforce, Leadership, Strategy, Technology, Measurements & Results, Barriers & Disruptors—and the latest optional IoE category: Environmental, Social and Governance (ESG) practices.

Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQE Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are available to members and nonmembers of both ASQ and ASQE for free. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.

THE LATEST IoE RESEARCH

2024 ASQE INSIGHTS ON EXCELLENCE EXECUTIVE SUMMARY AND ANNUAL REPORT

In this 5th edition of our Executive Summary and Annual Research Report, ASQE brings the latest IoE research and trends to the forefront of the quality community and explores how our association efforts are optimized to assist in the pursuit of performance excellence. This comprehensive report provides association accomplishments and announcements on leadership, IoE Benchmarking Season highlights and research offerings information, a summary of the year’s membership-exclusive thought leadership events, and Certification Operation highlights. It also includes the latest findings from our 2024 IoE research, with a focus on supply chain disruption, technology integration, leadership performance, and driving sustainable efforts.

In the spirit of continuous improvement, ASQE includes our second Association Impact Report to showcase the ongoing ESG journey for our internal teams, incorporating sustainability, operations improvement, and social initiatives within our organizational strategic development. We conclude with a look forward at what we are working on in 2025 to meet the needs of our Organizational Members.

 

Graphic with text that reads "51% of respondents chose 'delays from suppliers' as the most selected ongoing quality issue in 2022" 

48% of respondents chose delays from suppliers as the most selected ongoing quality issue in 2023

A graphic with text that reads "44% of respondents indicate that their organizations will be inceasing the involvement of quality professionals in ESG initiatives in the next 3 years" 

48% of respondents indicate that their organizations will be increasing the involvement of quality professionals in ESG initiatives in the next 3 years

Graphic with a diploma icon with text that reads "32% of quality professionals selected 'lack of certificaiton training in quality methodologies' for employees as a top workforce challenge in 2022 

92% of respondents agree that their training is related to future necessary skills


 

 

Lean Six Sigma for Good Podcast – Using Lean to Minimize Waste Within ESG Initiatives

Join Brion Hurley, ASQ Senior Member and Founder and Lean Six Sigma Master Black Belt Consultant at Business Performance Improvement, Beth Cudney, ASQ Fellow and Professor of Data Analytics at Maryville University, and Erin Bauer, Product Development Manager at ASQE, as they explore insights from ASQE's 2024 IoE Focus Study: Utilizing Lean to Minimize Waste Within ESG Initiatives. In this episode, they discuss cost of quality, circular economy, ESG versus Sustainability terminology, how lean can be used to advance organizational performance in sustainability, why lean Six Sigma makes ESG initiatives easier to implement, and career opportunities for process improvement and quality professionals to work on ESG.

They also touch on the Organizational Membership benefits of the IoE Benchmarking Tool and provide a sneak peek of the topic for the next ASQE IoE Focus Study.

 

Explore the connected ASQE events and offerings:

“People take action after bad things happen. It takes a big event like a major recall or the pandemic to get companies aligned to have good prevention plans in place.”


“As a non-profit organization dedicated to training, certifying and supporting the field of quality, we knew that who we partnered with to deliver Insights on Excellence was going to be essential to achieving our goals. Forbes Insights is a globally-recognized strategic research organization with the resources to bring our vision to life and provide comprehensive data so we can help organizations move forward on a path to excellence.”