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ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
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Failure mode and effects analysis (FMEA) has a long history as a preventive action risk management tool for many products and industries. Yet one area in which FMEA has not been substantively used for risk management is corporate real estate construction and management. Learn how you can apply FMEA to capital projects in architecture and construction as a blueprint for success.
As part of November's coverage of 50 years of Quality Progress magazine, the editors invite you to be part of the celebration! Share your stories and memories about quality and how you've seen the profession advance over the past five decades. Submit your ideas, which could be featured in the November edition of Quality Progress.
Probability is tough; successful students must train themselves to think in a totally new way. Mastery of probability takes a lot of time, and only comes from solving many, problems. The Probability Handbook presents the subject as a tutor would. Concepts are explained in everyday language and examples are offered. It's a helpful guide for quality practitioners performing statistical and probability analyses, as well as those looking to become certified.
As the ISO 9001 standard revision date approaches, you'll want the latest information to help you and your organization. Standards Connection e-newsletter from ASQ can help. Each month it offers you the latest ISO 9001 revision updates, exclusive videos, and expert answers to your standards questions. Subscribe today!
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Quality Process: DMAIC (Define, Measure, Analyze, Improve, Control)
DMAIC is a data-driven quality strategy used to improve processes. It is an integral part of a Six Sigma initiative, but can be implemented as a standalone quality improvement procedure or as part of other process improvement initiatives such as lean. Not sure if DMAIC is the right tool? Read To DMAIC or Not DMAIC from Quality Progress.
Book: The Magic of ISO 9001
The standard tells you what to implement; this book focuses on how and why. The Magic of ISO 9001 is organized into three sections: Organize, Scrutinize, and Optimize. Each one outlines the standard’s requirements to help you transform theory into practice. A great resource for quality managers, consultants, executives and anyone involved with an ISO 9001 implementation effort.
Case Study: Improving Nursing Shift Changes with DMAIC
In this case study, nursing department leaders from one hospital sought to improve efficiency of their staff’s shift change assignments. After value stream mapping the process, team members identified the shift nursing report took 43 minutes on average to complete. Using DMAIC, team members improved the process’ sigma level from 0.7 to 3.3.
Article: ASQ's Transformation
A process can be changed and still achieve the same results, but transformational change seeks to change the results. It is a sudden and deliberate change that can be difficult to undertake, but well worth it. In Journal for Quality and Participation, ASQ CEO Bill Troy describes how the Society is facing the need for transformation, and the change approach that is being used to make the transformation.