Quality Resources
THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
Getting started:
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Need help finding content? ASQ members can Ask a Librarian.
Editor's Picks
Preparing for the Quality Revolution
The news is filled with stories of changing job markets, emerging technology, and workplace transformation. Many jobs are in decline or will be affected in some way by automation in the coming years. Given these predictions, what should recent graduates and those further along in their careers know? Learn how you can prepare with Career Coach in the August 2017 Quality Progress.
Technometics Calls for Editor Applications and Nominations
The American Statistical Association and ASQ invite nominations and applications for editor of Technometrics. Technometrics contributes to the development and use of statistical methods in physical, chemical, and engineering sciences, as well as information sciences and technology. The journal places a premium on clear communication among statisticians and practitioners of these sciences, and an emphasis on the application of statistical concepts and methods to problems that occur in these fields. Read the full release for more information on how to apply.
How To Establish A Document Control System
The document control system (DCS), or documented information control system (DICS), is the foundation of any quality management system. A well-developed DCS can help improve access to knowledge-based information; offer standardized processes to help improve employee performance; improves document and data organization and more. How To Establish A Document Control System For Compliance With ISO 9001:2015, ISO 13485:2016, And FDA Requirements includes sample documents and a full set of formatted procedures and document templates are available for download to get you off to an even faster start.
E-newsletter: Standards Connection
As the ISO 9001 standard revision date approaches, you'll want the latest information to help you and your organization. Standards Connection e-newsletter from ASQ can help. Each month it offers you the latest ISO 9001 revision updates, exclusive videos, and expert answers to your standards questions. Subscribe today!
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Quality Process: DMAIC (Define, Measure, Analyze, Improve, Control)
DMAIC is a data-driven quality strategy used to improve processes. It is an integral part of a Six Sigma initiative, but can be implemented as a standalone quality improvement procedure or as part of other process improvement initiatives such as lean. Not sure if DMAIC is the right tool? Read To DMAIC or Not DMAIC from Quality Progress.
Book: The Magic of ISO 9001
The standard tells you what to implement; this book focuses on how and why. The Magic of ISO 9001 is organized into three sections: Organize, Scrutinize, and Optimize. Each one outlines the standard’s requirements to help you transform theory into practice. A great resource for quality managers, consultants, executives and anyone involved with an ISO 9001 implementation effort.
Case Study: Improving Nursing Shift Changes with DMAIC
In this case study, nursing department leaders from one hospital sought to improve efficiency of their staff’s shift change assignments. After value stream mapping the process, team members identified the shift nursing report took 43 minutes on average to complete. Using DMAIC, team members improved the process’ sigma level from 0.7 to 3.3.
Article: ASQ's Transformation
A process can be changed and still achieve the same results, but transformational change seeks to change the results. It is a sudden and deliberate change that can be difficult to undertake, but well worth it. In Journal for Quality and Participation, ASQ CEO Bill Troy describes how the Society is facing the need for transformation, and the change approach that is being used to make the transformation.