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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access more than 75 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

QP: Hyper Linked

The Internet of Things enables product components and production equipment to sense, collect and transmit massive data through the internet. It also enables super connectivity, a concept describing how products and devices in smart factories are connected to share information and data. This month’s QP cover story explores how these connections can help create a manufacturing ecosystem that solidifies ties with customers, producers, suppliers and other partners.

LAQ: Quality 4.0

"Quality 4.0" is a term that references the future of quality and organizational excellence within the context of Industry 4.0. Learn how quality disciplines can be applied to new, digital, and disruptive technologies.

Making Change In Complex Organizations H1506 cover image

Making Change In Complex Organizations

This book is written for the leader or management team of any complex organization attempting to lead an organization-wide change. There have been many books written about management and leadership, as well as the dos and must-dos of leading an organization, but this book draws lessons from successful long-term changes made by leaders who had a personal and financial stake in the organization’s success and saw the change all the way through.

LSSR: Behind the Customer Experience

This article explains how to quantify the revenue and word-of-mouth implications of lean Six Sigma projects across the entire customer experience (CX) with three steps.

Quote Of The Day

Quote of the Day

Copying your competitor won't help you beat your competitor. You need to think beyond your competitor.
Gerhard Plenert and Bill Kirchmier, authors

Most Popular

Quality Press: WCQI Virtual Recordings 2020

The 2020 WCQI Virtual concurrent sessions are recorded in MP4 format to ensure you and your organization can take advantage of this great knowledge. Share what you experienced at the conference or missed out on with your boss and colleagues.

Learn About Quality: Control Chart

The control chart is a graph used to study how a process changes over time. This versatile data collection and analysis tool can be used by a variety of industries and is considered one of the seven basic quality tools. 

QP: What is Fault Tree Analysis?

Fault tree analysis was first introduced by Bell Laboratories and is one of the most widely used methods in system reliability, maintainability, and safety analysis. Learn more about how this deductive procedure can be used to determine the various combinations of hardware/software failures and human errors that could cause undesired events. 

Case Study: Marie Kondo and the Art of Lean

KonMari, developed by the bestselling author Marie Kondo, has become a popular mainstream approach to decluttering a household. But the method has links to lean and 5S, so perhaps injecting a bit of KonMari into lean programs is the shot that organization’s need to further reduce waste and optimize productivity.

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