Quality Resources
THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
Getting started:
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Editor's Picks
The Certified Quality Technician Handbook
Quality technicians understand and use quality concepts and tools, statistical techniques, metrology protocols and more to improve or correct processes. This book was written as a comprehensive resource for quality technicians, as well as those preparing for the ASQ Certified Quality Technician exam. It is organized to conform closely with the 2018 CQT Body of Knowledge.
New! Lean & Six Sigma Review
The newly re-imagined and redesigned Lean & Six Sigma Review has launched! Formerly Six Sigma Forum Magazine, the revamped publication includes the peer-reviewed in-depth case studies readers enjoy, plus four new departments and columns. The first issue is open access and available to all. Check out the new Lean & Six Sigma Review today!
2018 QP Salary Survey
Get a leg up on your competition for that next job opportunity or promotion! This year’s QP Salary Survey report can lend a hand in learning what factors affect salaries and the moves you might want to make to elevate your earnings. This year’s report contains updated analyses broken down by variables such as job title, training, experience and certification.
ASQTV: The ABC's of Risk-Based Thinking
"If you wait to remove all the risk, you will never ship a product." In this episode of ASQTV, Richard Harpster, owner of Harpco Systems, Inc., discusses the fundamentals of risk-based thinking. He notes it is important to understand two key viewpoints to moving forward: the source of risk and ways to remove it.
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Book: The Quality Toolbox
Need a comprehensive reference to a variety of quality methods and techniques? Look no further. Here you will find the seven basic quality control tools, including the fishbone diagram, PDCA cycle and Pareto chart. This updated edition also offers instructions and tips for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics.
Quality Tool: Check Sheet
A check sheet is a structured, prepared form for collecting and analyzing data. This generic tool can easily be adapted for a wide variety of purposes, to determine the frequency of issues, view patterns, find the root cause of defects and more. It's often used as part of the Plan-Do-Study-Act process made popular by quality guru W. Edwards Deming.
Article: Lead Yourself First
Strong quality leaders must have many qualities: the right expertise, the ability to balance organizational demands, and emotional intelligence. However, the best leaders lead by example. This popular article details how leading yourself first can help you grow as a person and leader. Finding one's purpose in life and always striving for that is an example that many great leaders project onto the people they lead.
ASQTV: Root Cause and the 5 Whys
It's been said, “If you don’t ask the right questions, you don’t get the right answers." The 5 whys approach is a smart way to get to the root cause of an issue. The 5 whys is a process of asking why something failed until an ultimate cause can be determined and acted upon. This ASQTV episode delves into questioning and shows how it can help you.