THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Many organizations worry about losing personnel, but rarely worry about losing knowledge. But what happens when experts leave—and take their wealth of information with them? Knowledge management (KM) is an important tool for organizations to capture essential and necessary knowledge before it walks out the door. Learn more about KM programs in this article from the Journal for Quality and Participation.
Don't miss the Quality 4.0 Summit on disruption, innovation, and change, November 13-14 in Dallas, Texas. Disruptive tech, such as artificial intelligence, big data, and robotics has been a hot topic and is only gaining momentum. Learn from industry leaders how these changes have a direct impact on quality functions and the professionals that work within them. Register today!
The field guide details, step-by-step, how organizations can create an effective environmental management system (EMS) in conformance with ISO 14001:2015. It was written for those creating an EMS from scratch, as well as those transitioning from ISO 14001:2004. In this helpful guide, you'll find practical tools, tips, and techniques for implementing and maintaining your EMS.
Quality professionals have a great opportunity to apply and use their skills in the world of big data. In this popular episode of ASQTV, Jim Duarte talks about batch data and streaming data. Learn the differences between both, how you can analyze streaming data in real time, tools for capturing and using data, and more.
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Learn About Quality: ISO 9001: 2015
ISO 9001 is the international standard that specifies requirements for a quality management system. Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. The newest version, ISO 9001: 2015 puts greater emphasis on leadership engagement, addresses risks and opportunities in a more structured manner, uses simplified language, and more.
Webcast: Lean Acres
In this popular webcast, Jim Bowie, a strategic performance improvement expert and author of Lean Acres, provides an introduction to his book and shares how the basics of lean, Six Sigma, theory of constraints, and business process re-engineering fit into the continuous improvement journey in a complex environment.
Book: The CQIA Handbook
New to quality? The Certified Quality Improvement Associate Handbook is a must-have for your library. This book can help provide fundamental knowledge of a variety of quality tools and their uses, as well as background on the quality gurus. This handbook is also a valuable guide for those preparing for the Certified Quality Improvement Associate exam.
Article: Software Reuse Antipatterns
Software reuse is a productivity technique attempted by many, with mixed success. In analyzing reuse failures, a number of antipatterns emerge. Antipatterns are obvious, but wrong, solutions to recurring problems. This article outlines some reuse patterns observed within the software industry. First published by Software Quality Professional in 2001, the author has added additional perspectives and insights to this perennial software quality topic.