THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Need help finding content? ASQ members can Ask a Librarian.
The Certified Quality Engineer Handbook aligns with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). This fourth edition contains a new chapter on risk management, an extensively updated glossary, new and updated references, and more. Written both as a guide for the CQE certification exam, but also a guide to the field of quality engineering.
Engagement is a hot topic for organizations, yet many people struggle with how to create and sustain it. In this ASQTV episode, Alyce Nelson, Executive Coach & Quality Principal, FAS. Inc., discusses how to keep staff engaged and how to keep from derailing organizational engagement.
Case Study: Lean Six Sigma In the Wood Furniture Industry
In July’s Quality Management Journal, read how one small furniture company reaped great results from implementing lean Six Sigma (LSS). This case study shows how similar firms have the potential to reduce defects by 25 percent, reduce waste by 13 percent, and increase sales productivity by approximately 14 percent in the first year.
ASQ’s Quality Information Center is trying to complete its archive of ASQ/ASQC World Conference proceedings. If you have conference proceeding documents from 1948-1950, please contact ASQ’s librarian at firstname.lastname@example.org.
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Learn About Quality: Histogram Analysis
A histogram is a graph used to show frequency distributions, or how often each different value in a set of data occurs. It offers an easy-to-see graphical presentation of large amounts of information grouped into sets, for which frequencies are counted. There are several types of histograms, including normal, bimodal, plateau, comb, dog food and more. ASQ's histogram template can help you get started.
Understanding and improving the corrective and preventive action system (CAPA) as a whole is the focal point of this handbook. It's the only book of its kind dealing exclusively with this critical system within highly regulated industries. This new second edition emphasizes the importance of the investigation/root cause analysis stage as the necessary preceding step of any effective CAPA system.
Case Study: Designing Lean Processes for Financial Services
In the "age of the customer," people are demanding more value from products and services. Organizations are responding by redesigning their operational processes to better meet customers' needs. In this ASQ case study, you'll learn how service providers can meet customers’ rising value expectations with process designs that are not only lean but also offer high service quality.
Article: Finding Meaning After Disruption
When employment disruption comes, many people wonder “What was the point in devoting so much time and energy to this work?” They question past investments into building organizations, establishing relationships, and making system improvements. A loss of self-worth and even depression can result. This article outlines how individuals and organizations could benefit from a shift in mindset to address employment changes in a productive and evolving manner.