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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.

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Editor's Picks For September 16, 2019

Quote Of The Day

Monday, September 16

Partial understanding of and involvement in quality can produce only partial success or total failure.

Townsend & Gebhardt

Editor's Picks

Editor's Picks

QP: We ARE Doing It!

Hear from women who are making a difference in the world of quality, the challenges they face and advice they offer to women entering the field today in this month’s Quality Progress cover story.

ASQTV: Become a Better Quality Leader

Learn about the different levels of leadership that an organization needs to succeed, as well as four key ideas that will help you become a more effective manager and leader.

Anarchy, Inc.

If you didn't get your copy at WCQI, this book is now available online. Decentralization is accelerating, and technology is facilitating the trend. Learn how to stay on the offensive and thrive when faced with disruptive innovation.

Webcast: Mastering Communication For Auditors

Kaiwen Cheng, a Six Sigma Black Belt and lead auditor, shares tips for effective communication throughout the audit process, from gathering your findings to presenting them successfully using the five Ws.

Quote Of The Day

Quote Of The Day

You will be defined not just by what you achieve, but by how you survive. 
Sheryl Sandberg

Most Popular

Book: The Certified Quality Engineer Handbook, Fourth Edition

This popular reference book is designed to align with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK) for a comprehensive guide to the field of quality engineering that goes well beyond the CQE exam requirements.

QP: Fish(bone) Stories

The fishbone diagram was first developed in an age of paper and pencil when graphics were largely hand drawn. Today's technology makes it easier than ever to communicate complex concepts more clearly, so perhaps it is time to digitize one of the seven basic quality tools using mind mapping to significantly improve the tool.

Case Study: Using Control Charts in a Healthcare Setting

This teaching case study helps readers learn to create a control chart and interpret its results, as well as identify situations that would be appropriate for control chart analysis. The case is best suited for MBA operations courses and modules or for use in a hospital setting at a facility that has embraced a continuous improvement philosophy. 

Learn About Quality: Problem Solving

Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. In this Learn About Quality topic, explore the four basic steps of the problem-solving process.

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