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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

QP: Feats of Strength

Top-performing teams that participated in ASQ’s International Team Excellence Awards Process share their expertise and insight into what makes a team successful in this month's Quality Progress.

Ask The Standards Experts: Defining Qualification, Verification, and Validation

Q: I understand the hierarchy, but I would be hard pressed, if asked, to give a clear definition of the terms: qualification, verification, and validation. Can one of the experts help explain these terms? Thank you.

Unleash Quality

Baldrige For Leaders, 2019-2020

A must-read guide to help leaders diagnose and understand gaps in strategy and performance in order to improve organizations from a Baldrige-level perspective.

JQP: Case Study: Use of the Baldrige Framework by the Tennessee Department of Health

See how leaders in the Tennessee Department of Health developed a multi-year plan to adopt, diffuse, and integrate the Malcolm Baldrige Performance Excellence framework and its quality principles across work systems and processes.

Quote Of The Day

Quote Of The Day

The way to get started is to quit talking and begin doing. 
Walt Disney 

Most Popular

Book: ASQ/ANSI/ISO 9001:2015: Quality Management Systems – Requirements

Standards are important to the bottom line of every organization. Organizations of all types and sizes can apply ISO 9001:2015 requirements to help organize processes, improve the efficiency of processes, and continually improve.

Webcast: Root Cause Analysis For Beginners: Part 1

James J. Rooney, Director, Training at ABS Group and Chair at ASQ Healthcare Technical Community, leverages his extensive experience to provide a basic overview of Root Cause Analysis.

LSSR: Modular Kaizen Case Study

Lean & Six Sigma Review presents a case study showing how to use Modular Kaizen to integrate quality improvement techniques into the busy schedule of everyday work activities. Modular Kaizen recognizes the future of quality by taking a systematic view of process performance as part of the greater whole of the organization and associated value chains. 

ASQTV: Strategic Financial Metrics for Quality

Loran Cox, Director, Global Business Solutions, One Tower, discusses the financial viability guidelines involved in successful project planning.

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