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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access more than 75 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

QP: The Pillars of Sustainability

In addition to the three Ps of sustainable development—people, planet and profit—organizations also should apply these additional seven Ps to enhance the integration of management system requirements into business processes to empower passionate people to deliver high-quality products.

Webcast: Developing Practical Scientific Thinking Skills Through Kata

Jeffrey Liker, author of the international best-seller The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer, walks us through the concept of Kata and how it can be used to develop scientific thinking and engage employees in continuous improvement.

Data Quality: Dimensions, Measurement, Strategy, Management, and Governance

Data Quality

Good data is a source of myriad opportunities, while bad data is a tremendous burden. Companies that manage their data effectively can achieve a competitive advantage in the marketplace, while bad data can weaken and kill an organization. This comprehensive book provides guidance on the different aspects of data quality with the aim to be able to improve data quality.

SQP: Quality Considerations for Ethical Design of Virtual and Augmented Reality

To help software developers and experience designers protect users, this study introduces conscious reality (CoRe) questions: a checklist tool to help them create mindful content that will enhance the quality and integrity of extended reality (XR) applications.

Quote Of The Day

Quote of the Day

Lean is about constant ticking, not occasional kicking. 
Alex Miller, management professor

Most Popular

Book: The ASQ Auditing Handbook

This handbook supports the quality auditor Body of Knowledge, developed for the ASQ Certified Quality Auditor program. This fourth edition addresses new and expanded topics, common auditing methods, and process auditing. It is designed to provide new and experienced auditors practical guidance for system and process audits.

Case Study: Using Control Charts in a Healthcare Setting

This teaching case study features characters, hospitals, and healthcare data that are all fictional. Upon use of the case study in classrooms or organizations, readers should be able to create a control chart, interpret its results, and identify situations that would be appropriate for control chart analysis. 

QP: Show Me the Pedigree

Data analysis is a cornerstone of quality improvement. However, information about data quality often is overlooked. Looking at the pedigree of the data—including how it was produced, the origin of data samples, and how it was collected and handled—must be part of any evaluation of data or information quality. 

Learn About Quality: Fishbone Diagram

This cause analysis tool is considered one of the seven basic quality tools. The fishbone diagram identifies many possible causes for an effect or problem. It can be used to structure a brainstorming session and immediately sorts ideas into useful categories.

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