THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Book of the Week: Cracking the Case of ISO 9001:2015 For Manufacturing
Get your whole team on board with ISO 9001:2015! This updated edition was written for help your entire organization participate in creating and sustaining a quality culture. It offers a simplified explanation of ISO 9001:2015 and its clauses, including what's required, helpful implementation tips, and questions to ask when assessing conformity. It also contains key information on 14 quality tools and how they can best be used.
Feb. 26-27: Lean and Six Sigma Conference
Are you a lean Six Sigma practitioner? Do you have technical proficiencies and leadership responsibilities within your organization? Are you actively involved in process improvement, organizational change, and development dynamics? Don’t miss the Lean and Six Sigma Conference, Feb. 26-17, in Phoenix, Ariz. Hear from keynote speakers, network with quality professionals, and grow your lean and Six Sigma knowledge!
Quality Progress: 5S In Your Office
The 5S lean method is often used to great success on the manufacturing floor, but it can be easily adapted for office settings, too. In fact, 5S can make information workflows more efficient, helping you focus better, lower your stress, and improve your output. Learn how you can 5S your office for success in this article from February's Quality Progress.
Webcast: Behavior-Based Quality (BBQ)
In this ASQ webcast, Arron Angle, the managing director of Qualnomics Consulting, introduces you to behavior-based quality, or BBQ. Angle offers a fun and memorable twist to a powerful quality practice that can help transform your organization. Learn more about behavior-based quality and how you can apply it in your workplace.
Quote Of The Day
Quote Of The Day
Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide your organization needs. It is suitable for both organizations new to ISO 9001, as well as those already certified and looking to upgrade to ISO 9001:2015. The handbook also includes a CD-ROM complete internal audit check sheets for ISO 9001:2015, examples and more.
Learn About Standards: What Is ISO?
Standards are vital to the bottom line in every organization. Standards are business tools that can, and should, be managed alongside quality, safety, IP and environmental policies. When used correctly, they can help lead to lower costs, fewer errors, and a reduced time to market. Some popular standards are ISO 9001 (Quality Management), ISO 19011 (Auditing), and ISO 14001 (Environmental Management).
Quality is a necessary constant – but quality is always evolving. New challenges to success are affecting individuals and organizations each day. In this article from Journal for Quality and Participation, gain insights on how your organization can adapt to these challenges. By expanding the role of the quality professional, even difficult issues can be addressed more effectively and efficiently.
Quality Tool: Plan-Do-Check-Act Cycle (PDCA)
The plan-do-check-act (PDCA) cycle is a four-step model for carrying out change. Also known as the Deming cycle, Shewhart cycle, this tool is used as a model for various quality improvement activities, such as continuous improvement; when starting a new improvement project; when implementing change; and during a variety of other quality improvements. It can be effectively applied to various industries and organizations.