THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Book of the Week: ISO 9001:2015 Explained
In this new book, authors Cianfrani and West, members of the expert group that developed ISO 9001:2015, strive to help readers develop and deploy processes that will strengthen your QMS. They skillfully explain the meaning and intent of the ISO 9001:2015 requirements and discuss them as they relate to product categories. This edition also includes typical audit-type questions for your organization to consider when assessing internal needs and ISO requirements.
Case Study: Streamlining Startup Process to Improve Yield
A polypropylene extrusion facility had 13 extrusion lines, each with varying output levels. The largest line accounted for almost 30% of the plant’s total production output. It was also the biggest contributor of scrap material. A Six Sigma project team implemented a plan to reduce the scrap ratio from an average of 1.19% to 0.60%. The team reduced the total scrap produced by 55%, resulting in an annual cost savings of over $300,000. Read more in this new Six Sigma case study.
Six Sigma Forum Magazine: Discretion Advised
The healthcare industry requires accurate reporting of quality measures. However, many factors affect the accurate extraction of data from patients' electronic health record (EHR). In this Six Sigma Forum Magazine case study, you'll learn how by using the DMAIC methodology, a Six Sigma team improved discrete data documentation in a healthcare setting.
It’s been said “If you can’t measure it, you can’t manage it.” In this new episode of ASQTV, Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses the importance of having measurements, and also why organizations must take the time to understand what those measurements should be, and to focus on the key performance indicators or KPI’s.
Quote Of The Day
Quote Of The Day
Written by an implementer, auditor, and ISO expert, the ISO 9001:2015 Implementation Handbook is the practical guide your organization needs. It's suitable for those new to ISO 9001, as well as those already certified and looking to upgrade. The handbook also includes a CD-ROM complete internal audit check sheets for ISO 9001:2015, examples and more.
Quality Tool: Force Field Analysis
The force field analysis was created by socio-psychologist Kurt Lewin in the 1940s and is still popular today. It is based on the assumption that any situation is the result of forces for and against the current state being in equilibrium. Countering the opposing forces and/or increasing the favorable forces will help induce a change.
Case Study: Minimizing Startup, Improving Yield
A polypropylene extrusion facility had 13 extrusion lines, each with varying output levels. The largest line accounted for almost 30% of the plant’s total production output and was the biggest contributor of scrap material. In this case study, read how a Six Sigma project team reduced the total scrap produced by 55%, resulting in an annual cost savings of over $300,000.
Article: Ready or Not - ISO 9001:2015
The deadline for organizations to transition to ISO 9001:2015 is fast approaching. ISO 9001, the most widely used international standard, was revised and published in September 2015. Organizations have until September 2018 to fully transition to ISO 9001:2015. See if you're ready and on track for the transition.