Quality Resources
THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
Getting started:
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
- Crack the case for quality and fun with Quality Noir!
Editor's Picks
QP: Career Coach: Are You Satisfied
For people feeling dissatisfied because their job fails to meet their most basic needs of a steady paycheck, their solution is to find another job. Often, a better understanding of the marketplace and the skills employers demand can lead to better and more secure opportunities. A new twist on Maslow’s hierarchy of human needs helps you understand what makes employees happy.
The concept of failure mode and effects analysis (FMEA) is rather simple and widely known. In theory, everyone should be able to do it with some basic training. Yet, in practice, a huge variation in quality and competency exists. Confusion and various opinions about how to handle details exist. This article from Lean & Six Sigma Review sheds some light on common confusion and disputes.
The ASQ Auditing Handbook, Fourth Edition
This handbook supports the quality auditor Body of Knowledge, developed for the ASQ Certified Quality Auditor program. This fourth edition addresses new and expanded BoK topics, common auditing methods, and process auditing. It is designed to provide practical guidance for system and process auditors.
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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Book: The Certified Quality Engineer Handbook, Fourth Edition
This fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The book was not written solely as a study guide to pass the certification exam, but rather as a comprehensive guide to the field of quality engineering.
SSFM: Making the Most of It
There are many ways in which a failure mode and effect analysis (FMEA) can be misapplied. It can be completed after it is needed, or mislabel effects as failure modes, or fail to meet prerequisites for a robust analysis. A Six Sigma team should avoid these and many other potential pitfalls and follow best practices when designing and implementing an FMEA.
Case Study: Process Management Approach Reduces Scrap, Saves Alcoa Millions
A team at Alcoa Power and Propulsion sought to improve product quality, reduce waste and inefficiency, and cut costs. The team developed and implemented a structured process management approach, improving customer satisfaction and saving millions..
Learn About Quality: Six Sigma Belts, Executives and Champions
Six Sigma professionals exist at every level – each with a different role to play. While Six Sigma implementations and roles may vary, here is a basic guide to who does what. At the project level, there are black belts, master black belts, green belts, yellow belts and white belts. These people conduct projects and implement improvements.