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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

QP: 2019 Salary Survey Reports

This year’s QP Salary Survey report—the 33rd installment—can give you insight into what moves to make to reach your career goals. With reports on things like salary by job title, industry, education and more, this 23-section survey report is your strategy guide on how to effectively move on the gameboard of your career and land on the winning square.

JQP: Own Your Refrigerator—Attend to the Leftovers

Research shows that leaders who have a strong sense of personal direction are more effective in leading others.

The Quality Toolbox

The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere.

ASQTV: ITEA: Activated-Abacom Team

Luis Tibaldo from SanCor Salud, one of the main Private Medicine Groups nationwide, discuss the process his 2019 ITEA team took to successfully implement systems by using change management tools to mitigate the barriers that often arise with multiple offices in different geographic locations.

Quote Of The Day

Quote Of The Day

If management thinks people don't care, it's likely that people won't care. 
F. James McDonald, former president and COO of General Motors

Most Popular

Book: The Certified Supplier Quality Professional Handbook

The importance of a safe, reliable, cost-effective, high-quality, integral, and nimble supply chain cannot be overstated. The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.

ASQTV: Ways to Improve Soft Skills

Soft skills are the unique personal traits, behaviors and attitudes you bring to the workplace. Soft skills complement the technical or hard skills that you've developed in your line of work. In this segment, learn what you can do to strengthen your soft skills. 

QP: Clearing a Safe Path

There is a relationship between quality and an organization’s bottom line: good quality reduces expenses and increases sales, while poor quality does the opposite—also known as the cost of quality (CoQ). Understanding its components is the first step toward positively impacting ROI. 

Learn About Quality: The Seven Basic Quality Tools

Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "quality circles." Start your quality journey by mastering these tools, and you'll have a name for them too: "indispensable."

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