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Quality Resources

Quality Resources | Books & Standards

Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

Case Study: DMAIC In Healthcare

SSL, a global leader in integrated space technologies, underwent a complete redesign of its quality workgroup by reinventing its purpose and role in the organization. These changes were The healthcare industry requires accurate reporting of quality measures. However, many factors affect the accurate extraction of data from patients' electronic health record (EHR). In this case study, you'll learn how by using the DMAIC methodology, a Six Sigma team improved discrete data documentation in a healthcare setting.

In Only a Few Days! WCQI 2018

Looking for innovation? Want to expand your professional network? Join us this month at ASQ’s World Conference on Quality and Improvement, April 30 – May 2 in Seattle. Focus areas include Quality 4.0, Risk and Change, Quality Fundamentals in the Digital Age, and a unique Master’s Series. Don’t miss the Innovation of YOU! Registration for WCQI is now open – learn more today.


Staying Lean: Thriving, Not Just SurvivingStaying Lean: Thriving, Not Just Surviving

Learn how to create and sustain a Lean business! This new edition of Staying Lean offers you the tools you need. It offers clear advice and easy-to-follow model for sustaining Lean improvements and covers a six-year Lean transformation from start to finish, including three distinct roadmaps. It also details the experience of a multi-national company that successfully implemented Lead in its manufacturing and commercial operations. 

Quality Classic: Root Cause Analysis

Root cause analysis (RCA) is a process designed for use in investigating and categorizing the root causes of events with safety, health, environmental, quality, reliability and production impacts. RCA is a tool designed to help identify not only what and how an event occurred, but also why it happened. Understanding why an event occurred is the key to developing effective recommendations. Learn more about this helpful tool in this popular “quality classic” article from QP magazine.



Quote Of The Day

Quote Of The Day

Coordination and productive use of differences should be achieved by group decision making processes used skillfully throughout the company.
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Most Popular

Article: 5S In Your Office

The 5S lean method is often used to great success on the manufacturing floor, but it can be easily adapted for office settings, too. In fact, 5S can make information workflows more efficient, helping you focus better, lower your stress, and improve your output. This Quality Progress article shows you how you can 5S your office for success!

Book: Quality Improvement Pocket Guide

The ASQ Quality Improvement Pocket Guide is a handy reference for those who want to be more effective and improve efficiency in their workplace. It offers an overview of what quality is and how it impacts organizations. Included are direct links to free online resources that provide a deeper learning of concepts. You’ll find links to ASQ case studies, articles, webcasts, templates, tutorials, and more.

ASQTV: ASQTV: Big Data and the Quality Professional

Quality professionals have a great opportunity to apply and use their skills in the world of big data. Jim Duarte talks about batch data and streaming data. Learn the differences between both, how you can analyze streaming data in real time, tools for capturing and using data, and more.

Learn About Quality: The Eight Disciplines

The eight disciplines (8D) model is a problem-solving approach typically employed by quality engineers or other professionals, often in the auto industry. It helps identify, correct, and eliminate recurring problems, and it is useful in product and process improvement.

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