Books & Standards

This case study details a Six Sigma changeover downtime reduction project that occurred at a polymer extrusion facility at the request of the plant manager. This facility produced plastic resins used to fabricate internal and external panels, and fro...

In degradation tests, the test units are usually divided into several groups, with each group tested simultaneously in a test rig. Each rig constitutes a rig-layer block from the perspective of design of experiments. Within each rig, the test units m...

Statistical inference in high-dimensional settings has recently attracted enormous attention within the literature. However, most published work focuses on the parametric linear regression problem. This article considers an important extension of thi...

Variants of the Lasso or ℓ1ℓ1-penalized regression have been proposed to accommodate for presence of measurement errors in the covariates. Theoretical guarantees of these estimates have been established for some oracle values of the regularization pa...

We discuss the problem of approximating a deterministic function using Gaussian processes (GPs). The role of transformation in GP modeling is not well understood. We argue that transformation of the response can be used for making the deterministic f...

Sparse principal component analysis (PCA) is used to obtain stable and interpretable principal components (PCs) from high-dimensional data. A robust sparse PCA method is proposed to handle potential outliers in the data. The proposed method is based ...

Discussion

Discussion

Discussion

Discussion

Optimization using stochastic computer experiments is commonplace in engineering and industry. This article addresses the problem of optimization, in which the input space of stochastic computer model is continuous, whereas the decision space in the ...

It was 50 years ago Arthur Hoerl and Robert Kennard published their breakthrough article on ridge regression in Technometrics. I am not sure at that time if they had realized the enormous impact their article would make in the field of statistics. To...

Ridge shows up in many areas of statistics and machine learning. It is one of those essential devices that any good data scientist needs to master for their craft. In this brief ridge fest, I have collected together some of the magic and beauty of ri...

Discussion

Discussion

Principal component analysis (PCA) is very useful for a wide variety of data analysis tasks, but its implicit connection to the Gaussian distribution can be undesirable for discrete data such as binary and multi-category responses or counts. We gener...

Initialization bias truncation is critically important for system performance assessment and warm-up length estimation in discrete-event simulations. Most of the existing methods are for univariate signals, while multivariate truncation has been rare...

Morgan Palmer, CTO and co-founder of ETQ, shares seven game changing strategies you’ll want to adopt for 2021 that will transform quality into a strategic profit center powering continuous improvement that drives competitive differentiation. ...

This article proposes building blocks for new DaaS models, which can be provided to consumer groups within an enterprise to manage in a distributed fashion, without creating redundant data marts. It leverages emerging technologies such as big data, c...

Coding challenges are often used as a step in evaluating software engineering and test automation candidates for development and quality assurance jobs. But does the practice result in hiring better coders? This article uses a literature review to ex...

This article examines agile values and practices from the perspective of inclusion as it relates to software and quality professionals who have disabilities and/or who are neurodivergent and shares actionable recommendations for making agile more inc...

Heroes are all the talk these days. Hospital workers, medical teams, doctors, nurses, scientists—all working tirelessly to combat COVID-19 and keep us safe. These selfless professionals have been oft-lauded for putting their lives at risk every...

This single-case study explores different methodologies for SaaS acceptance testing and their impact on existing business processes at a company in Finland, focusing on helping the case company assess and improve its internal SaaS testing practices.

Full issue PDF available.

Lonnie Wilson, a lean manufacturing and cultural transformation expert, and the author of Sustaining Workforce Engagement , presents a mini-workshop on how to leverage lean tools and the catchball method to substantially improve strategic deployment...

Listen in as the lead researcher and author of the article introducing the Salary Survey, Max Christian Hansen, provides insights on the new survey results. Max reveals what combinations of education, certifications, and roles can mean substantial i...

They may not all regularly wear capes. Leaping tall buildings in a single bound? They’ll have to go around. X-ray vision? Unlikely. Masks, well, yes. But that’s a different story. They do, however, all possess powers—knowingly or no...

In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

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In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

Member Price: $31.50
List Price: $45.00

Manufacturing has been rejuvenated by automation and digitalization. This has brought forth the new industrial era also called Industry 4.0. During the last few years, we have collaborated with companies from various industries that have all been goi...

The presence of defects in industrial manufacturing may compromise the final quality and cost of a product. Among all possible defect causes, human errors have significant effects on the performances of assembly systems. Much research has been conduc...

Free-from surfaces such as three-dimensional (3D) printing products play an important role in customized production of manufacturing. Despite its popularity, 3D printing products often suffer dimensional quality issues due to geometric deformation du...

Understanding and improving the CAPA system as a whole is the focal point of this book, the only of its kind dealing exclusively with this critical system within highly regulated industries.

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The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.

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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...

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The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.

Member Price: $139.00
List Price: $175.00

This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook .

Member Price: $35.00
List Price: $50.00

Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...

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Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...

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The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!

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Find the most recent (fourth) edition of this book, released June 2020, here . ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currentl...

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The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.

Member Price: $94.50
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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...

Member Price: $42.00
List Price: $60.00

The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.

Member Price: $101.50
List Price: $145.00

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.

Member Price: $94.50
List Price: $135.00

The Certified Manager of Quality Handbook, 4th ed. provides guidance for process improvement along with corresponding tools & techniques. Shop ASQ for savings!

Member Price: $97.30
List Price: $139.00

Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!

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This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence — the 43 Areas to Address. I t is organized into five parts and is designed to help leaders and organization architects understand:...

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The Executive Guide to Understanding and Implementing Baldrige in Healthcare shows how to improve healthcare organization faster. Shop ASQ for discounts!

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This training guide represents one way to look at the Baldrige criteria and use them to improve classroom systems. It is designed for classroom teachers at all levels as well as teachers in training. The approach described here has proven helpful to ...

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This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...

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Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...

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This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...

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Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!

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This book is intended for small business owners and non-engineers such as researchers, business analysts, project managers, small non-profits, community groups, religious organizations, and others who want an assessment tool that can provide methods ...

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

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The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-fo...

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ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.

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Søren Bisgaard was an extremely productive and insightful scholar of modern industrial statistics and quality engineering. He was amazing for both his breadth of interests and the depth of his scholarship. Søren was one of the very few people making ...

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The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!

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Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...

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Statistical Process Control is a guide that helps practitioners understand & apply different SPC tools in a company regulated by the FDA. Shop ASQ for savings!

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Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!

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This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits.

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

Member Price: $15.00
List Price: $15.00

**Updated for Minitab 18: more tools, improved graphics** This  guide explains Lean Six Sigma in a down-to-earth and practical format, and provides detailed Minitab instructions and screenshots throughout. Now in its 5th edition, with&nb...

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Making Change Work is designed to help organizations prepare for and successfully implement change. This resource provides tools to measure your organization's readiness to change while effectively increasing performance.

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The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patie...

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There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

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There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

Member Price: $28.00
List Price: $40.00

In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

Member Price: $31.50
List Price: $45.00

In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

Member Price: $31.50
List Price: $45.00

Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...

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Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

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Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

Member Price: $21.00
List Price: $30.00