Books & Standards

This book is a convenient and comprehensive guide to statistics. A resource for quality technicians and engineers in any industry, this second edition provides even more equations and examples for the reader—with a continued focus on alge...

Member Price: $42
List Price: $60

In the pre-pandemic era, company culture was a given. Employees were expected to observe and mimic their leaders to follow the unspoken rules. The pandemic, however, revealed that most organizations lacked a corporate culture and operational agility...

Member Price: $28
List Price: $40

In the pre-pandemic era, company culture was a given. Employees were expected to observe and mimic their leaders to follow the unspoken rules. The pandemic, however, revealed that most organizations lacked a corporate culture and operational agility...

Member Price: $28
List Price: $40

This book is a convenient and comprehensive guide to statistics. A resource for quality technicians and engineers in any industry, this second edition provides even more equations and examples for the reader—with a continued focus on alge...

Member Price: $42
List Price: $60

The rapid pace of technology often catches organizations unprepared and unable to take advantage of every leading-edge benefit. Cloud technology allows forward-thinking companies to launch products and services rapidly, control costs, streamline ...

Member Price: $49
List Price: $70

The rapid pace of technology often catches organizations unprepared and unable to take advantage of every leading-edge benefit. Cloud technology allows forward-thinking companies to launch products and services rapidly, control costs, streamline ...

Member Price: $49
List Price: $70

The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.

Member Price: $101.50
List Price: $145.00

This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook .

Member Price: $35.00
List Price: $50.00

Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...

Member Price: $148.00
List Price: $185.00

The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.

Member Price: $94.50
List Price: $135.00

This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...

Member Price: $42.00
List Price: $60.00

This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...

Member Price: $42.00
List Price: $60.00

The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.

Member Price: $139.00
List Price: $175.00

The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.

Member Price: $16.80
List Price: $24.00

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.

Member Price: $94.50
List Price: $135.00

Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...

Member Price: $101.50
List Price: $145.00

The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!

Member Price: $42.00
List Price: $60.00

Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

Member Price: $15.00
List Price: $15.00

Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!

Member Price: $10.00
List Price: $10.00

Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!

Member Price: $15.00
List Price: $15.00

This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...

Member Price: $10.00
List Price: $10.00

There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

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List Price: $40.00

This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...

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Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...

Member Price: $25.00
List Price: $25.00

Statistical Process Control is a guide that helps practitioners understand & apply different SPC tools in a company regulated by the FDA. Shop ASQ for savings!

Member Price: $15.00
List Price: $15.00

The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!

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List Price: $15.00

Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

Member Price: $21.00
List Price: $30.00

Søren Bisgaard was an extremely productive and insightful scholar of modern industrial statistics and quality engineering. He was amazing for both his breadth of interests and the depth of his scholarship. Søren was one of the very few people making ...

Member Price: $25.00
List Price: $25.00

In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

Member Price: $31.50
List Price: $45.00

This training guide represents one way to look at the Baldrige criteria and use them to improve classroom systems. It is designed for classroom teachers at all levels as well as teachers in training. The approach described here has proven helpful to ...

Member Price: $15.00
List Price: $15.00

This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence — the 43 Areas to Address. I t is organized into five parts and is designed to help leaders and organization architects understand:...

Member Price: $10.00
List Price: $10.00

There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

Member Price: $28.00
List Price: $40.00

Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!

Member Price: $10.00
List Price: $10.00

Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

Member Price: $15.00
List Price: $15.00

ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.

Member Price: $25.00
List Price: $25.00

The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-fo...

Member Price: $10.00
List Price: $10.00

The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patie...

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Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...

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This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits.

Member Price: $24.00
List Price: $40.00

Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

Member Price: $21.00
List Price: $30.00

In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

Member Price: $31.50
List Price: $45.00

Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...

Member Price: $42.00
List Price: $60.00

**Updated for Minitab 18: more tools, improved graphics** This  guide explains Lean Six Sigma in a down-to-earth and practical format, and provides detailed Minitab instructions and screenshots throughout. Now in its 5th edition, with&nb...

Member Price: $69.99
List Price: $69.99