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Featured Book
The Leader's Playbook
Chad Dorgan, January 2025
Many leaders treat quality as a department or a set of tools, turning to it only when challenges arise. But what if quality was more than that— what if it became the foundation of your entire organization, creating a culture of excellence? The Leader’s Playbook redefines how leaders should approach quality. Chad Dorgan coined a “Quality First” concept, which is about embedding quality into the core of your business—its mission, values, and strategy—so it flows through every department, project, and initiative. By incorporating this central principle, leaders can drive alignment, empower teams, and create a culture of continuous improvement.
This book provides a practical roadmap to:
- Integrate quality into your organization’s DNA.
- Unify teams and initiatives with a clear focus.
- Maximize performance while fostering innovation.
Chad Dorgan, PhD, PE, LEED Fellow, and ASHRAE Fellow, obtained a doctorate in Indoor Air Quality and Productivity from the University of Wisconsin-Madison. With over 30 years of experience, he is a leader in quality and sustainability for major organizations such as McCarthy Holdings and SGS SA. A sought-after speaker and trainer, Dorgan developed over 40 courses and published numerous papers and books. He currently lives with his wife and children in Yorba Linda, CA.
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The perfect introduction to auditing principles, Internal Auditing Fundamentals, Third Edition offers tools and techniques to conduct audits for safety and quality purposes. This handy pocket guide is an easy-to-digest roadmap for providing client...
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Designed to aid candidates in preparing for ASQ Certified Quality Technician (CQT) certification exam, this fourth edition of the handbook aligns with the 2024 ASQ CQT Body of Knowledge (BoK). It also serves as an ideal reference for quality profess...
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List Price: $150.00
Many leaders treat quality as a department or a set of tools, turning to it only when challenges arise. But what if quality was more than that— what if it became the foundation of your entire organization, creating a culture of excellence? The...
Member Price: $35.00
List Price: $50.00
The ASQ Certified Software Quality Engineer Handbook, Third Edition contains information and guidance that supports all the topics within the 2023 version of the Certified Software Quality Engineer (CSQE) Body of Knowledge (BoK). Armed with the kno...
Member Price: $105.00
List Price: $150.00
Many leaders treat quality as a department or a set of tools, turning to it only when challenges arise. But what if quality was more than that— what if it became the foundation of your entire organization, creating a culture of excellence? ...
Member Price: $35.00
List Price: $50.00
The ASQ Certified Software Quality Engineer Handbook, Third Edition contains information and guidance that supports all the topics within the 2023 version of the Certified Software Quality Engineer (CSQE) Body of Knowledge (BoK). Armed with the kno...
Member Price: $105.00
List Price: $150.00
Designed to aid candidates in preparing for ASQ Certified Quality Technician (CQT) certification exam, this fourth edition of the handbook aligns with the 2024 ASQ CQT Body of Knowledge (BoK). It also serves as an ideal reference for quality professi...
Member Price: $105.00
List Price: $150.00
Best Sellers
Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...
Member Price: $179.00
List Price: $223.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
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The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
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New Releases!
NEW! The Leader's Playbook: 5 Keys to Creating a Quality-First CultureThe Internal Auditing Pocket Guide, Third Edition
The ASQ Certified Software Quality Engineer Handbook, Third Edition
The ASQ Certified Quality Technician Handbook, Fourth Edition
Released in 2024
Zero Acceptance Number Sampling Plans, Sixth Edition (H1607)The ASQ Certified Quality Engineer Study Guide, Second Edition (H1601) The ASQ Certified Supplier Quality Professional Handbook, Second Edition (H1605)
The ASQ Certified Six Sigma Black Belt Study Guide, Second Edition (H1600)
The Quality Toolbox, Third Edition (H1592)
NEW! Mastering Safety Risk Management by Jayet Moon and Arun Matthew (H1641)
Quality Risk Management in the FDA-Regulated Industry, Second Edition (H1636)
The ASQ Certified Pharmaceutical GMP Handbook, Third Edition
The ASQ Certified Six Sigma Green Belt Study Guide, Second Edition (H1604)
Remote Auditing Fundamentals Pocket Guide (formerly "e-Auditing Fundamentals") [H1647]
Coming Soon to Quality Press
2025 Releases:
ASQ Products
NEW! Lean Six Sigma Pocket Guide for Beginners
NEW! Total Digital Transformation: Making the Leap from Quality 4.0 to 5.0
NEW! AI Fundamentals Pocket Guide
Certification Products
The ASQ Certified Supplier Quality Professional Study Guide, Second Edition
The ASQ Certified Quality Inspector Handbook, Fourth Edition
The ASQ Certified Reliability Engineer Handbook, Fourth Edition
NEW! The ASQ Certified Construction Manager Handbook
2026 Releases:
ASQ Products
ISO 9001 for Small and Medium-Sized Businesses (update to ISO 9001 2015 version)
A Practical Field Guide to ISO 14001 (update to ISO 14001 2015 version)
Certification Products
The ASQ Certified Quality Auditor Handbook, Sixth Edition
The ASQ Certified Quality Manager/Operational Excellence Handbook, Sixth Edition
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