Books & Standards
Quality Resources | Search Books & Standards | View Quality Press Online Book Catalog
- Home /
- Books & Standards
Featured Book
Excelling on a Digital Transformation Journey
Therese Costich, January 2021
Disruption impacts every industry, and it is essential for an organization to meet or exceed stakeholder expectations. How an organization manages the ever-changing world of digital evolution in the present will ultimately shape and determine its future. With this field guide, you will learn how to integrate people, processes, and technology to create greater efficiencies and profit. More importantly, you’ll realize that digital transformation is a dynamic, ongoing process that allows your organization to not just survive but thrive in the world of digital evolution.
This field guide provides insight and guidance by:
- Explaining how organizations can embrace digital disruption and redefine how they work and serve employees and customers
- Streamlining an ongoing current digital transformation journey while being proactive and envisioning big-picture outcomes
- Evaluating three components that are critical to an organization’s future and understanding how to incorporate them into strategic and tactical plans
- Reviewing lessons learned by global market leaders that have been able to pivot digitally to meet their customer’s needs
Therese Costich is president and managing partner of the Costich Group. She has spent more than 25 years in the digital transformation, lean six sigma, and continuous improvement world, working with employees from the C-suite to front-line associates, for several Fortune 500 companies.
Member Price: $21.00
List Price: $30.00
Contact Quality Press
North America: 800-248-1946
Mexico: Mobile/cell 001-877-442-8726;
other phone 001-882-442-8726
All other locations: +1-414-272-8575
Fax: 414-272-1734
Email: books@asq.org
Subscribe to Quality Press News
Our monthly e-newsletterBecome an Author
View our proposal guidelines, including current calls for authors.
New to the Store
Standard Issues: Confronting Fear
Quality Progress
2020 was the year of change. No matter if you commute to your workplace or work from home, the circumstances and the way you do your work are no longer as they used to be.
An efficient charting scheme for multivariate categorical process with a sparse contingency table
Journal of Quality Technology
Multivariate categorical quality characteristics, whose distribution can be displayed by a contingency table, are routinely encountered in many applications. When most of the cell entries in the contingency table are very small or zeros counts, which...
The Download: Unleash the Power
Quality Progress
There is a revolution coming to quality. Industry 4.0 will touch every aspect of life and industry, with no exception for the quality function. At the heart of the 4.0 revolution is data, a topic with which quality and continuous improvement practiti...
Discussion five of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring”
Journal of Quality Technology
Discussion five of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring.”
Spatial boundary analysis has attained considerable attention in several disciplines including engineering, shape analysis, spatial statistics, and computer science. The inferential question of interest is often to identify rapid surface change of an...
Discussion three of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring”
Journal of Quality Technology
Discussion three of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring.”
Discussion one of "A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring"
Journal of Quality Technology
Discussion one of "A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring."
Statistics Spotlight: A Rule(r) to Remember
Quality Progress
Once, I needed to purchase a license plate for a motorcycle and needed to tell the salesperson exactly where to drill the mounting holes in the license plate. There was a long slot in the mounting plate, so the horizontal position was not critical, b...
Book Review: Design of Experiments for Generalized Linear Models
Journal of Quality Technology
Book review of "Design of Experiments for Generalized Linear Models" by Kenneth G. Russell. Boca Raton, FL: CRC Press, 2019, 240 pp., $63.00 hardcover, ISBN 978-1-498-77313-3.
A Simplified Formulation of Likelihood Ratio Confidence Intervals Using a Novel Property
Technometrics
This article describes a novel property of likelihood ratio (LR) confidence intervals which is subsequently used to formulate an alternative approach for their calculation. It is shown that LR confidence limits can be defined as the minimum and maxim...
Don't Leave It to Chance
Quality Progress
Discover this different risk management approach that doesn’t consider the chance of occurrence and subjects all potential risks to risk measures.
Productivity Primer
Quality Progress
Productivity is the result of applying the lean Six Sigma (LSS) process in a decision-making framework. The key to productivity is prioritizing tasks and deciding what to do and when. The author outlines LSS tools and methods—such as Covey&rsq...
My Quality Story: Crushing the Competition
Quality Progress
Tips for managing a portfolio-based career transition.
Tap Into the Power
Quality Progress
At first glance, Microsoft Office 365 looks like just the familiar applications in Office—Word, Excel, PowerPoint, Outlook, Project, Visio, Access, and Publisher—but offered in a different package. Certainly, it includes these application...
Discussion six of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring”
Journal of Quality Technology
Discussion six of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring.”
The ever-changing worlds of manufacturing and data analytics are now converging—and this intersection will soon greatly influence process management and quality engineering. Yet at all levels, quality professionals are grappling with the what ...
Taking a Bite Out of Risk
Quality Progress
Failure mode and effects analysis (FMEA) is an effective quality approach for reliability and risk assessment of various components associated with a product. The method encompasses the design, manufacture, and continuous improvement of a product bas...
Career Coach: Create Your Career Pivot Plan
Quality Progress
Need to make a career pivot? Challenging socioeconomic circumstances can create confusion and more than a little frustration. If you aren’t sure how to get from where you are today to where you want to be, I have good news. As with any good im...
A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring
Journal of Quality Technology
We review the long-established rational subgrouping principle for determining an effective sampling plan for process monitoring. We present some other general advice that has been given in the literature and discuss some issues related to sampling as...
Factorial Designs for Online Experiments
Technometrics
Online experiments and specifically A/B testing are commonly used to identify whether a proposed change to a web page is in fact an effective one. This study focuses on basic settings in which a binary outcome is obtained from each user who visits th...
Stochastic search variable selection for split-plot and blocked screening designs
Journal of Quality Technology
Split-plot definitive screening and blocked definitive screening designs have been developed for detecting active main effects and second-order effects in screening experiments when split-plot and block structures exist. In the literature, multistage...
Mr. Pareto Head: February 2021
Quality Progress
QP looks at the lighter side of quality in this comic strip, featuring the always quality-minded character and his circle of friends.
Rejoinder of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring”
Journal of Quality Technology
Rejoinder of “A Review of Some Sampling and Aggregation Strategies for Basic Statistical Process Monitoring.”
Volviendo a los Fundamentos: Mejora Integral
Quality Progress
La teoría de las restricciones (TOC, por sus siglas en inglés Theory of Constraints) es una estrategia de mejora continua desarrollada por E.M. Goldratt en 1980. La teoría trata a una organización como un sistema compuest...
Expert Answers: February 2021
Quality Progress
After a confusing election season, I can’t help but wonder why poll results are so inconsistent and often contradictory.
2021-2022 Baldrige Excellence Framework (Health Care) available now . 2021-2022 Baldrige Excellence Framework (Education) available now . 2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available now . For more than 3...
Member Price: $30.00
List Price: $30.00
Modern Approach
Quality Progress
Traditional process capability analysis no longer is the best way to model performance in today’s digital age, where dynamic environments and remote process monitoring require more rapid data analysis cycles to support automation. The authors ...
2021-2022 Baldrige Excellence Framework (Business/Nonprofit) available now . 2021-2022 Baldrige Excellence Framework (Health Care) available now . 2019-2020 Baldrige Excellence Framework (Education) available now . For more than 30 years, t...
Member Price: $12.00
List Price: $12.00
Model calibration uses outputs from a simulator and field data to build a predictive model for the physical system and to estimate unknown inputs. The conventional approach to model calibration assumes that the observations are continuous outcomes. I...
Introduction: Editor's Overview 28 1
Quality Management Journal
Editor's introduction to QMJ's Volume 28, Issue 1.
Foreword: A Fresh Start
Quality Progress
Well, we made it. The dumpster fire known as 2020 is behind us. COVID-19, the U.S. presidential election and social unrest were just a few parts that formed the backdrop of what became one of the most chaotic, turbulent years in history.
2021-2022 Baldrige Excellence Framework (Business/Nonprofit) available now . 2021-2022 Baldrige Excellence Framework (Education) available now . 2019-2020 Baldrige Excellence Framework (Health Care) available now . For more than 30 years, t...
Member Price: $12.00
List Price: $12.00
Disruption impacts every industry, and it is essential for an organization to meet or exceed stakeholder expectations. How an organization manages the ever-changing world of digital evolution in the present will ultimately shape and determine its fut...
Member Price: $21.00
List Price: $30.00
Seen & Heard: January 2021
Quality Progress
Reader reactions from around the world.
Detection of latent heteroscedasticity and group-based regression effects in linear models via Bayesian model selection
Technometrics
Standard linear modeling approaches make potentially simplistic assumptions regarding the structure of categorical effects that may obfuscate more complex relationships governing data. For example, recent work focused on the two-way unreplicated layo...
Best Sellers
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $42.00
List Price: $60.00
The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.
Member Price: $94.50
List Price: $135.00
The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.
Member Price: $101.50
List Price: $145.00
Find the most recent (fourth) edition of this book, released June 2020, here . ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currentl...
Member Price: $25.00
List Price: $25.00
The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!
Member Price: $42.00
List Price: $60.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...
Member Price: $42.00
List Price: $60.00
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Member Price: $139.00
List Price: $175.00
Understanding and improving the CAPA system as a whole is the focal point of this book, the only of its kind dealing exclusively with this critical system within highly regulated industries.
Member Price: $42.70
List Price: $61.00
This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.
Member Price: $94.50
List Price: $135.00
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.
Member Price: $16.80
List Price: $24.00
This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook .
Member Price: $35.00
List Price: $50.00
Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...
Member Price: $148.00
List Price: $185.00
Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...
Member Price: $101.50
List Price: $145.00
New Releases!
Excelling on a Digital Transformation Journey: A Field Guide to Help You Define Your Success by Therese Costich (H1583)
The ASQ Certified Manager of Quality/Operational Excellence Handbook, Fifth Edition by Sandra Furterer and Douglas Wood, General Editors (H1569)
The ASQ Certified Medical Device Auditor Handbook, Fourth Edition by Scott A. Laman, General Editor (H1572)
Coming Soon to Quality Press
(Dates are subject to change.)
April 2021
The ASQ Certified Food Safety and Quality Auditor Handbook, Fourth Edition (formerly The Certified HACCP Auditor Handbook, Third Ed.) by Steve Wilson (H1574)
Mistakes in Quality Statistics and How to Fix Them by Don Benbow (H1582)
Insights to Performance Excellence (2021-2022) by Mark Blazey and Paul Grizzell (H1587)
May 2021
Limitations of Big Data Analytics
June 2021
Smart Cities Framework
July 2021
Nuclear Auditing Handbook by the ASQE's Energy and Environment Division
August 2021
Complex Service Delivery Processes, Fourth Edition by Jean Harvey
September 2021
Cloud Ops by Alka Jarvis et. al.
October 2021
The ASQ Certified Quality Process Analyst Handbook, Third Edition
November 2021
December 2021
Learn more about Quality Press
Find information about ordering and connecting with Quality Press.
On Sale
Making Change Work is designed to help organizations prepare for and successfully implement change. This resource provides tools to measure your organization's readiness to change while effectively increasing performance.
Member Price: $10.00
List Price: $10.00
**Updated for Minitab 18: more tools, improved graphics** This guide explains Lean Six Sigma in a down-to-earth and practical format, and provides detailed Minitab instructions and screenshots throughout. Now in its 5th edition, with&nb...
Member Price: $48.99
List Price: $69.99
Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...
Member Price: $25.00
List Price: $25.00
Statistical Process Control is a guide that helps practitioners understand & apply different SPC tools in a company regulated by the FDA. Shop ASQ for savings!
Member Price: $15.00
List Price: $15.00
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...
Member Price: $15.00
List Price: $15.00
This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits.
Member Price: $10.00
List Price: $10.00
Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!
Member Price: $10.00
List Price: $10.00
Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...
Member Price: $42.00
List Price: $60.00
The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!
Member Price: $15.00
List Price: $15.00
Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...
Member Price: $21.00
List Price: $30.00
In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...
Member Price: $31.50
List Price: $45.00
Søren Bisgaard was an extremely productive and insightful scholar of modern industrial statistics and quality engineering. He was amazing for both his breadth of interests and the depth of his scholarship. Søren was one of the very few people making ...
Member Price: $25.00
List Price: $25.00
In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...
Member Price: $31.50
List Price: $45.00
This training guide represents one way to look at the Baldrige criteria and use them to improve classroom systems. It is designed for classroom teachers at all levels as well as teachers in training. The approach described here has proven helpful to ...
Member Price: $15.00
List Price: $15.00
Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!
Member Price: $15.00
List Price: $15.00
Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!
Member Price: $10.00
List Price: $10.00
This book is intended for small business owners and non-engineers such as researchers, business analysts, project managers, small non-profits, community groups, religious organizations, and others who want an assessment tool that can provide methods ...
Member Price: $10.00
List Price: $10.00
Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...
Member Price: $21.00
List Price: $30.00
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...
Member Price: $15.00
List Price: $15.00
ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.
Member Price: $25.00
List Price: $25.00
The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-fo...
Member Price: $10.00
List Price: $10.00
The Executive Guide to Understanding and Implementing Baldrige in Healthcare shows how to improve healthcare organization faster. Shop ASQ for discounts!
Member Price: $10.00
List Price: $10.00
This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence — the 43 Areas to Address. I t is organized into five parts and is designed to help leaders and organization architects understand:...
Member Price: $10.00
List Price: $10.00
The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patie...
Member Price: $10.00
List Price: $10.00
This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...
Member Price: $10.00
List Price: $10.00
There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...
Member Price: $28.00
List Price: $40.00
Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...
Member Price: $15.00
List Price: $15.00
There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...
Member Price: $28.00
List Price: $40.00
This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...
Member Price: $10.00
List Price: $10.00