Books & Standards

Best used in combination with The ASQ Certified Supplier Quality Professional Handbook, Second Edition , this study guide offers targeted practice for any candidate preparing for the ASQ Certified Supplier Quality Professional (CSQP) examination. Th...

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Best used in combination with The ASQ Certified Supplier Quality Professional Handbook, Second Edition , this study guide offers targeted practice for any candidate preparing for the ASQ Certified Supplier Quality Professional (CSQP) examination. Th...

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How is understanding artificial intelligence (AI) and machine learning (ML) useful to a quality professional? The answer may surprise you. With Artificial Intelligence Fundamentals , you’ll learn how these new technologies can be integrated in...

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How is understanding artificial intelligence (AI) and machine learning (ML) useful to a quality professional? The answer may surprise you. With Artificial Intelligence Fundamentals , you’ll learn how these new technologies can be integrated in...

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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...

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Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...

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The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.

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This document specifies principles, requirements and guidelines for the verification and validation of water statements. It is applicable to organizational, product and project water statement verification and validation, and can also be used to p...

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As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and increase performance. While these times of change can be ...

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The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!

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Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...

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ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

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Making Change Work is designed to help organizations prepare for and successfully implement change. This resource provides tools to measure your organization's readiness to change while effectively increasing performance.

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Publication of this Technical Report registered with the American National Standards Institute (ANSI) has been approved by an accredited standards developer—the American Society for Quality (ASQ), 600 N. Plankinton Ave., Milwaukee, WI 53203, US...

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This document establishes principles and specifies general requirements that are applicable to all types of product-related environmental statements and environmental statement programmes. Environmental statements result from environmental statemen...

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ISO 14004:2016 provides guidance for an organization on the establishment, implementation, maintenance and improvement of a robust, credible and reliable environmental management system. The guidance provided is intended for an organization seeking t...

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This document provides regional case studies of good practices in land management to prevent or minimize land degradation and desertification in support of ISO 14055-1:2017. The case studies are presented to facilitate the application of ISO 14055...

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This document describes examples for software validation for software implementing the standards of ISO 22514‑7 on the capability of measurement processes. In detail, the following standards are covered: —    ISO 22514‑7. It pro...

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This document specifies principles, requirements and guidelines for normalization, weighting and life cycle interpretation, in addition to those given in ISO 14040 and ISO 14044.   The document is applicable to any life cycle assessment (LC...

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This document specifies requirements for mutual recognition arrangements (MRAs) and gives guidance on how to initiate developments on MRAs between environmental product declaration (EPD) and footprint communication programme operators. It addresses a...

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This document defines a taxonomy of eligible investment categories for designation as green debt instruments, including bonds and loans. This document categorizes economic sectors and establishes criteria for determining the eligibility of projects,...

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This document gives guidance on how to conduct an environmental due diligence (EDD) assessment through a systematic process of identifying environmental aspects, issues and conditions as well as determining, if appropriate, their business consequence...

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The current ISO 16355 series is written intentionally independent of industry because the principles of applying statistical methods for product and technology development are similar for all types of products. However, when applying the standard f...

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This document establishes an approach and methodology for a country-based mechanism to channel climate finance to subnational authorities to support climate change adaptation and to increase local resilience thereby contributing to the achievement of...

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Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...

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This document specifies experimental procedures and statistical analysis for the determination of measurement uncertainty in situations where the following conditions are fulfilled: Condition 1: The level of the measurand is non-negative, e.g. co...

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Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

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Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...

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This part of IEC 82474 specifies the requirements and guidance for the content, format and exchange relating to material declarations for products

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There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

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Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!

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In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

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Written to promote the application of basic and sound supply chain management principles, the author and contributors wrote this book for a global audience of practitioners and their managers. In this book, accepted methods used in national and inter...

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