Books & Standards

For many years, we considered human errors or mistakes as the cause of mishaps or problems. In the manufacturing industries, human error, under whatever label (procedures not followed, lack of attention, or simply error), was the conclusion of any q...

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The concept of process monitoring and improvement applies to any type of industry: automotive, textiles, food, pharmaceuticals, biologics, medical devices, electronics, aerospace, banking, educational institutions, service providers, and so on. The ...

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For many years, we considered human errors or mistakes as the cause of mishaps or problems. In the manufacturing industries, human error, under whatever label (procedures not followed, lack of attention, or simply error), was the conclusion of any...

Member Price: $45.00
List Price: $75.00

THIS IS THE CURRENT EDITION OF Z1.4. This standard is an acceptance sampling system to be used with switching rules on a continuing stream of lots for AQL specified. It provides tightened, normal, and reduced plans to be applied for attributes in...

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The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!

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The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.

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Understanding and improving the CAPA system as a whole is the focal point of this book, the only of its kind dealing exclusively with this critical system within highly regulated industries.

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This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook.

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Root Cause Analysis is a book that shows how to leverage analytics to find the cause of the problem first. Shop ASQ's online bookstore for discounts!

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This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.

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Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...

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ASQ Auditing Handbook, Fourth Edition is a handbook that covers nearly all aspects of auditing & is a valuable resource for the CQA exam. Buy ASQ for savings!

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The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.

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The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.

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ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it support...

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The Certified Manager of Quality Handbook, 4th ed. provides guidance for process improvement along with corresponding tools & techniques. Shop ASQ for savings!

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Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...

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The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.

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The purpose of this book is to help you implement already-existing performance criteria in your organizational system and assist you in using the criteria to assess problems. This book will help you design systemic solutions to the problems you identify.

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This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...

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ISO 9001:2008 facilitates quality improvement, and quality improvement has two positive impacts on the organization: Better planning, control and improvement of manufacturing processes can yield dramatic reductions in cost Better customer satisfac...

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ISO 9001:2008 facilitates quality improvement, and quality improvement has at least two positive impacts on the organization: Better planning, control and improvement of service delivery processes can yield dramatic reductions in cost Better cust...

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The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patients.

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The world of innovation is exciting. Welcome to the future, and be aware of the big lesson of this book, which is now its main title: innovation never stops. Innovation is going through the “growing up” phases that quality went through 20 years ago...

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This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...

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This book helps leaders, performance-excellence examiners, and organization-improvement practitioners to understand the 2015–2016 Baldrige Framework and Performance Excellence Criteria and the linkages and relationships among the Items. Seven types...

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This book covers the history of the aerospace quality requirements, key changes to the AS9100C/AS9110/AS9120 standards, understanding audit trails, the readiness review and onsite audit, and corrective action and closeout activities.

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This book helps leaders, performance excellence examiners, and organizational-improvement practitioners understand the 2013-2014 Baldrige Criteria for Performance Excellence. The book will help analyze and improve your organization's quality performance.

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The ISO Lesson Pocket Guide 2008 is an easy-to-understand guide translating the ISO 9001:2008 standard. Buy online at ASQ's bookstore - discounts available!

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Sustainable Business & Industry is a guide to developing and implementing a successful program in sustainability and social responsibility. Buy ASQ for savings!

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Six Sigma is a highly flexible methodology and tool set, but few practitioners have successfully transferred the early successes Six Sigma enjoyed in manufacturing to sales and marketing. The opportunities to use it exist, but the expertise on how to...

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This book explains the meaning and intent of the requirements of ISO 9001:2008 and discusses the requirements as they relate to each product category. Where appropriate, it elaborates on why the requirements are important. It includes a list of typi...

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An ISO 50001 Energy Management System (EnMS) allows an organization to focus on reducing energy consumption through establishing a compelling energy policy, establishing legal requirements and conducting a comprehensive energy review.

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Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!

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Over the past decade, the concept and effective execution of off-line and online social (and business-related) informal peer-to-peer communication has become extremely important to marketers as business-to-consumer (B2C) and business-to-business (B2B...

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The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of...

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The Certified Pharmaceutical GMP Handbook highlights the main topics comprising pharmaceutical good manufacturing practices. Shop ASQ for discounts!

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Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willing to share their success. The messages in The Public Health Quality Improvement Handbook...

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