Books & Standards

This document provides detailed descriptions of statistical methods for proficiency testing providers to use to design proficiency testing schemes and to analyse the data obtained from those schemes. This document provides recommendations on the inte...

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This document defines a taxonomy of eligible investment categories for designation as green debt instruments, including bonds and loans. This document categorizes economic sectors and establishes criteria for determining the eligibility of projects,...

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This document sets out guidelines for checking conformity with quantifiable characteristics using the test or measurement result and its associated measurement uncertainty. This document is applicable whenever the uncertainty may be quantified acc...

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This document gives guidance on the evaluation, development and improvement of organizational quality culture to help an organization to achieve sustained success. This document takes into account the fundamental concepts and quality management pri...

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This document sets out guidelines for checking conformity with quantifiable characteristics using the test or measurement result and its associated measurement uncertainty. This document is applicable whenever the uncertainty may be quantified accor...

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This document establishes a framework and outlines a process to identify criteria for environmental impacts and performance to take into account when considering projects, assets and activities seeking finance. This document also gives guidance on...

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This document specifies single sampling plans for lot-by-lot inspection under the following conditions: a) where the inspection procedure is applied to a continuing series of lots of discrete products, all supplied by one producer using one producti...

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This document describes a method to evaluate the standard uncertainty for a process mean, arising from observable variation in successive possibly autocorrelated measurements. In this document, the successive measurements are restricted to stationary...

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This handbook is a helpful guide to Six Sigma process improvement and variation reduction. Individuals studying to pass the ASQ Certified Six Sigma Yellow Belt (CSSYB) exam will find this comprehensive text invaluable for preparation, and it is ...

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The ASQ Certified Six Sigma Yellow Belt Handbook, Second Edition (ebook)

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The ASQ Certified Six Sigma Green Belt Handbook, Third Edition

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The ASQ Certified Six Sigma Green Belt Handbook, Third Edition

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As a companion to The ASQ Certified Six Sigma Yellow Belt Handbook, this study guide offers helpful exercises for anyone planning to take the ASQ Certified Six Sigma Yellow Belt (CSSYB) exam. Unlike other resources, this book has been developed spec...

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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...

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The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.

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The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.

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The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.

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The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!

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This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook .

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Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...

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The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.

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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...

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Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...

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This document specifies principles, requirements and guidelines for the verification and validation of water statements. It is applicable to organizational, product and project water statement verification and validation, and can also be used to p...

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The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!

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Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

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In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

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Søren Bisgaard was an extremely productive and insightful scholar of modern industrial statistics and quality engineering. He was amazing for both his breadth of interests and the depth of his scholarship. Søren was one of the very few people making ...

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In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...

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This document gives guidance on how to conduct an environmental due diligence (EDD) assessment through a systematic process of identifying environmental aspects, issues and conditions as well as determining, if appropriate, their business consequence...

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This training guide represents one way to look at the Baldrige criteria and use them to improve classroom systems. It is designed for classroom teachers at all levels as well as teachers in training. The approach described here has proven helpful to ...

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This document defines a taxonomy of eligible investment categories for designation as green debt instruments, including bonds and loans. This document categorizes economic sectors and establishes criteria for determining the eligibility of projects,...

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This document provides regional case studies of good practices in land management to prevent or minimize land degradation and desertification in support of ISO 14055-1:2017. The case studies are presented to facilitate the application of ISO 14055...

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This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence — the 43 Areas to Address. I t is organized into five parts and is designed to help leaders and organization architects understand:...

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Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...

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There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

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Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!

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This document describes examples for software validation for software implementing the standards of ISO 22514‑7 on the capability of measurement processes. In detail, the following standards are covered: —    ISO 22514‑7. It pro...

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

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ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.

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The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-fo...

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The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patie...

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Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...

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This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits.

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Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!

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Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...

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ISO 14004:2016 provides guidance for an organization on the establishment, implementation, maintenance and improvement of a robust, credible and reliable environmental management system. The guidance provided is intended for an organization seeking t...

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Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!

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This document specifies requirements for mutual recognition arrangements (MRAs) and gives guidance on how to initiate developments on MRAs between environmental product declaration (EPD) and footprint communication programme operators. It addresses a...

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This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...

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There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...

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This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...

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Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...

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Making Change Work is designed to help organizations prepare for and successfully implement change. This resource provides tools to measure your organization's readiness to change while effectively increasing performance.

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Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...

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As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and increase performance. While these times of change can be ...

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