Members and nonmembers can receive an additional 10% off member prices on all titles published by Quality Press, May 1–May 31, with promo code MAY2020.
Featured Book
Managing Organizational Risk Using the Supplier Audit Program
Coleman Sr., Lance B., April 2018
Risk elimination. Risk management. Risk mitigation. These terms are an increasingly important part of the lexicon of executive-level management as they strive to succeed in a business environment having global competition, geographically diverse suppliers, and new technologies. In this new, globally expansive marketplace, more than 50 percent of value creation is achieved outside of an organization’s walls, or, in other words, through their suppliers. This, too, is where the majority of product realization risk lies.
This book defines what risk-based thinking is and how to apply it from the perspective of helping manage organizational risk through the supplier audit process. It provides a detailed and useful discussion of the practical application of risk-based supplier auditing principles. It can be a primer for those new to the profession of supplier auditing, and it also shares tips and best practices that would benefit experienced auditors as well.
The first section explores supplier management, supplier auditing, and the supplier audit process. The second section discusses the skills, both traditional and nontraditional, needed to ensure a successful supplier audit. Relevant aspects of ASQ’s Certified Quality Auditor (CQA) and Certified Supplier Quality Professional (CSQP) Bodies of Knowledge are discussed in detail.
The author’s friends and colleagues from around the globe shared their own stories in “Case in Point” vignettes interspersed throughout the book, providing first-hand case studies from, among others, the medical device, logistics, automotive, and aerospace industries.
Member Price: $38.50
List Price: $55.00
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Exposure assessment models are deterministic models derived from physical–chemical laws. In real workplace settings, chemical concentration measurements can be noisy and indirectly measured. In addition, inference on important parameters such as gene...
Nuts & Bolts: Any Way You Mark It
Lean & Six Sigma Review
A closer look at how to apply check sheets for your next lean Six Sigma project.
In a typical network with a set of individuals, it is common to have multiple types of interactions between two individuals. In practice, these interactions are usually sparse and correlated, which is not sufficiently accounted for in the literature....
In the age of Big Data, one pressing challenge facing engineers is to perform reliability analysis for a large fleet of heterogeneous repairable systems with covariates. In addition to static covariates, which include time-invariant system attributes...
Discussion one of “Industrial statistics and manifold data”
Quality Engineering
Discussion one of “Industrial statistics and manifold data”
Two perspectives for designing a phase II control chart with estimated parameters: The case of the Shewhart X¯ Chart
Journal of Quality Technology
The impact of parameter estimation on control charts has been studied with great interest in the recent literature. The estimated control limits affect chart performance, often negatively, relative to the known parameter case. Guided by the need to d...
In practice, we often need to sequentially monitor the performance of individual subjects or processes, so that interventions can be made in a timely manner to avoid unpleasant consequences (e.g., strokes or airplane crashes) once the longitudinal pa...
Guidelines for automating Phase I of control charts by considering effects on Phase-II performance of individuals control chart
Quality Engineering
With the advances in measurement technologies, today products and processes may have hundreds of variables that can be monitored. As the number of variables to be monitored in a process increases, a cumbersome task is the design of control charts, es...
The impact of grocery retail superstores location on the customer's perceived quality of servicescape in Jordan
Quality Management Journal
The aim of this study was to examine the impact of customers’ perceived location quality of retail stores on the perceived quality of the servicescape. Therefore, this study examined to what extent the customers shopping at more convenient, accessibl...
Book Review: Probability (2nd ed.)
Technometrics
Rejoinder of “A novel approach to the analysis of spatial and functional data over complex domains”
Quality Engineering
Rejoinder of “A novel approach to the analysis of spatial and functional data over complex domains”
Model-Based Clustering of Nonparametric Weighted Networks With Application to Water Pollution Analysis
Technometrics
Water pollution is a major global environmental problem, and it poses a great environmental risk to public health and biological diversity. This work is motivated by assessing the potential environmental threat of coal mining through increased sulfat...
The mixture-of-mixtures (MoM) experiment is different from the classical mixture experiment in that the mixture component in MoM experiments, known as the major component, is made up of subcomponents, known as the minor components. In this article, w...
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Lean & Six Sigma Review
A California coffee maker leverages sigmas, statistics and standard deviation to brew up a unique product line.
From the Editor: March 2020
Software Quality Professional
Student-t Processes for Degradation Analysis
Technometrics
Stochastic processes are widely used to analyze degradation data, and the Gaussian process is a particularly common one. In this article, we propose a robust statistical model using a Student-t process to assess the lifetime information of highly rel...
Capability analysis is explained further by exploring a relief pitcher’s performance. This is the second article in two-part series exploring actual (overall) and potential categories to reveal what they really mean. *Includes online-only figures....
A novel approach to the analysis of spatial and functional data over complex domains
Quality Engineering
Recent years have seen an explosive growth in the recording of increasingly complex and high-dimensional data. Classical statistical methods are often unfit to handle such data, whose analysis calls for the definition of new methods merging ideas and...
Making efficient and timely inferences about data generated by real-time systems is challenging, as they often consist of high-volume, high-velocity data streams. In particular, when a user interacts with a real-time system to gain insights, detect e...
Toward cost-effective service excellence: Exploring the relationship between managers’ perceptions of quality and the operational efficiency and profitability of restaurants
Quality Management Journal
This study investigates the relationships between managers’ perceptions of service quality, operational efficiency, and profitability. The DINESERV tool was applied to assess managers’ perceptions of service quality, and firms’ financial reports were...
Book Review: Practical Multivariate Analysis (6th ed.)
Technometrics
Book Review: Handbook of the Shapley Value
Technometrics
Copula-based control charts for monitoring multivariate Poisson processes with application to hepatitis C counts
Journal of Quality Technology
In this article, we study attribute control charts for monitoring correlated multivariate Poisson processes that are adequately described by copula models. The work is motivated by the need to study multivariate models for correlated count data with ...
Call for papers: Quality Engineering special issue on Network Monitoring
Quality Engineering
Quality Engineering is designating its fourth issue in 2021 as a special issue dedicated to research advancement in the field of Network Monitoring. The recent explosion of research in network science has been motivated by an increased awareness of —...
Book Review: Data Science for Wind Energy
Technometrics
Practitioner's Insight: Improving Software With Five Lightweight Processes You Can Adopt Now
Software Quality Professional
The keys to success when adopting new processes.
Discussion two of “A novel approach to the analysis of spatial and functional data over complex domains”
Quality Engineering
Discussion two of “A novel approach to the analysis of spatial and functional data over complex domains”
Bayesian simultaneous prediction intervals and bounds for a finite population
Quality Engineering
Simultaneous prediction intervals and bounds provide a statistical characterization of a proportion of a finite population. This article considers these predictions from a Bayesian inferential approach and different ways to evaluate them including si...
Computerized Maintenance and Asset Management: Improving Quality through Systems Integration
Software Quality Professional
This article examines the literature in the context of practitioner insights to identify integration points for CMMS/EAM and quality management systems. Understanding integration points can help software development teams more effectively advance bus...
A total quality service framework for private higher education in South Africa
Quality Management Journal
The primary purpose of this study was to develop an industry-specific total quality service framework for private higher education institutions in South Africa. Service quality for higher education operations is a key performance objective due to the...
Data Quality Management for Industry 4.0: A Survey
Software Quality Professional
This article surveys 51 papers from the literature to identify how select applications of Industry 4.0 technologies can be impacted by data quality. The authors identified relevant characteristics and frameworks that reduce the potential for bad or p...
Guest Editorial QE V32, No. 2
Quality Engineering
Guest editorial for volume 32, number 2.
The mediating role of quality management capability on the dynamic capability - new product development performance relationship: An empirical study among new product development units in the electronics sector
Quality Management Journal
This article is a pioneer work that examines the mediating role of quality management (QM) capability on the relationship between dynamic capability and new product development (NPD) performance in the electronics sector. Dynamic capabilities help a ...
Introduction: Editor's Overview 27 2
Quality Management Journal
Editor's introduction to QMJ's Volume 27, Issue 2.
Comprehensive comparisons of major sequential design procedures for sensitivity testing
Journal of Quality Technology
The main goal of a good sensitivity testing procedure is to quickly determine at which stimulus level a specified fraction of test items fail. Based on a previous study, two procedures, D-optimal and 3pod, appear to be most promising. In this paper w...
KonMari, developed by the bestselling author Marie Kondo, has become a popular mainstream approach to decluttering a household. But the method definitely has links to lean and 56. Maybe injecting a bit of KonMari into lean programs is the shot that o...
ASQ Reliability & Risk Division Best Reliability Paper Award
Quality Engineering
We are pleased to announce the paper entitled “Comparing methods for assessing reliability uncertainty based on pass/fail data collected over time,” authored by Jeff I. Abes, Michael S. Hamada, and Charles R. Hills, published in Quality Engineering, ...
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Coming Soon to Quality Press
June 2020
- The ASQ Certified Quality Improvement Associate Handbook, 4th Edition by Grace L. Duffy and Sandra L. Furterer (H1571)
- Connected, Intelligent, Automated: The Definitive Guide to Digital Transformation and Quality 4.0 by N.M. Radziwill (H1567)
July 2020
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- The ASQ Certified Quality Auditor Handbook, 5th Edition by Lance B. Coleman Sr., Editor (H1570)
- Beyond Compliance Design of a Quality System: Tools and Templates for Integrating Auditing Perspectives by Janet Bautista Smith and Robert Alvarez (H1573)
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