Book of the Week
The Certified Quality Inspector Handbook (CQI), Third Edition
Walker, H. Fred;Elshennawy, Ahmad K.;Gupta, Bhisham C.;McShane-Vaughn, Mary, March 2019
The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required to understand and apply a variety of tools and techniques as codified in the American Society for Quality (ASQ) Certified Quality Inspector (CQI) Body of Knowledge (BoK). The tools and techniques identified in the ASQ CQI BoK include technical math, metrology, inspection and test techniques, and quality assurance. Quality inspectors frequently work with the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor supporting and interacting with quality engineers and production/service delivery personnel.
This handbook supports individuals preparing to perform, or those already performing, this type of work. It is intended to serve as a ready reference for quality inspectors and quality inspectors in training, as well as a comprehensive reference for those individuals preparing to take the ASQ CQI examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from real-world situations encountered in the quality profession.
To assist readers in using this book as a ready reference or as a study aid, the book has been organized to conform explicitly to the ASQ CQI BoK. Each chapter title, all major topical divisions within the chapters, and every main point has been titled and then numbered exactly as they appear in the CQI BoK.
Member Price: $89.00
List Price: $135.00
Contact Quality Press
North America: 800-248-1946
Mexico: Mobile/cell 001-877-442-8726;
other phone 001-882-442-8726
All other locations: +1-414-272-8575
Fax: 414-272-1734
Email: qpress@asq.org
Subscribe to Quality Press News
Our monthly e-newsletterBecome an Author
Proposal guidelines and online submission form, including current calls for authors.
New to the Store
Risk is everywhere. It does not matter where we are or what we do. It affects us on a personal level, but it also affects us in our world of commerce and our business. This indispensable summary guide is for everyone who wants some fast informati...
Member Price: $36.00
List Price: $60.00
Risk is everywhere. It does not matter where we are or what we do. It affects us on a personal level, but it also affects us in our world of commerce and our business. This indispensable summary guide is for everyone who wants some fast informati...
Member Price: $36.00
List Price: $60.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $40.00
List Price: $60.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Education) available here . 2017-2018 Baldrige Excellence Framework (Health Care) available here . For more than ...
Member Price: $30.00
List Price: $30.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Health Care) available here . For more than 30 years, the Baldrige Excellence Framework has empowered organizat...
Member Price: $30.00
List Price: $30.00
In 1917, we split the atom and released an incredible force for destruction. In 2019, we split the DMAIC and released an even bigger force for improvement. There is no doubt that the various improvement methods work. Whether it is PDCA or 7-Step ...
Member Price: $27.00
List Price: $45.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Health Care) available here . 2017-2018 Health Care and Education Framework available here . 2017-2018 Baldrige Excellence F...
Member Price: $12.00
List Price: $12.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...
Member Price: $40.00
List Price: $60.00
You will receive a 10-pack of the Baldrige Excellence Builder when purchasing this item. The Baldrige Excellence Builder is based on the Baldrige Excellence Framework and its Criteria for Performance Excellence . Use the Excellence Builder to:...
Member Price: $50.00
List Price: $50.00
The focus of this book is to demystify the requirements delineated within ISO/IEC 17025:2017, while providing a road map for organizations wishing to receive accreditation for their laboratories. AS9100, ISO 9001:2015, and ISO 13485:20...
Member Price: $45.00
List Price: $75.00
The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required to understand and apply a variety of tools and te...
Member Price: $89.00
List Price: $135.00
Quality has been around for years—why would it need to be unleashed? The truth is, the power of quality comes from actions that stem from behaviors—behaviors that apply to every department within a company. In other words, a company&rsquo...
Member Price: $40.00
List Price: $60.00
For more than two decades, this book series has been used as a teaching and reference text, guiding organizations that have documented their continuous improvement efforts using Baldrige Award-type management systems. The goal for this book is that r...
Member Price: $56.00
List Price: $92.00
The focus of this book is to demystify the requirements delineated within ISO/IEC 17025:2017, while providing a road map for organizations wishing to receive accreditation for their laboratories. AS9100, ISO 9001:2015, and ISO 13485:20...
Member Price: $45.00
List Price: $75.00
“Guide me and help me improve our organization from a Baldrige-level perspective. That's what this book does for our ability to lead with excellence every time.” Lee Butler Director of Performance Excellence Don Chalmers Ford 2016 B...
Member Price: $24.00
List Price: $40.00
For more than two decades, this book series has been used as a teaching and reference text, guiding organizations that have documented their continuous improvement efforts using Baldrige Award-type management systems. The goal for this book is that r...
Member Price: $56.00
List Price: $92.00
The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required to understand and apply a variety of tools and te...
Member Price: $89.00
List Price: $135.00
“Guide me and help me improve our organization from a Baldrige-level perspective. That's what this book does for our ability to lead with excellence every time.” Lee Butler Director of Performance Excellence Don Chalmers Ford 2...
Member Price: $24.00
List Price: $40.00
International Team Excellence Award (ITEA) entry payment by credit card. If you are paying for multiple submissions, please update the quantity field on the shopping cart page.
Member Price: $199.00
List Price: $199.00
Best Sellers
ASQ Auditing Handbook, Fourth Edition is a handbook that covers nearly all aspects of auditing & is a valuable resource for the CQA exam. Buy ASQ for savings!
Member Price: $89.00
List Price: $135.00
This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.
Member Price: $89.00
List Price: $135.00
The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!
Member Price: $54.00
List Price: $88.00
The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.
Member Price: $89.00
List Price: $135.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $40.00
List Price: $60.00
ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it support...
Member Price: $69.00
List Price: $105.00
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Member Price: $139.00
List Price: $175.00
The Certified Manager of Quality Handbook, 4th ed. provides guidance for process improvement along with corresponding tools & techniques. Shop ASQ for savings!
Member Price: $99.00
List Price: $139.00
This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook.
Member Price: $30.00
List Price: $50.00
Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...
Member Price: $148.00
List Price: $185.00
Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...
Member Price: $99.00
List Price: $145.00
Understanding and improving the CAPA system as a whole is the focal point of this book, the only of its kind dealing exclusively with this critical system within highly regulated industries.
Member Price: $37.00
List Price: $61.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...
Member Price: $40.00
List Price: $60.00
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.
Member Price: $14.00
List Price: $24.00
The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.
Member Price: $99.00
List Price: $145.00
Root Cause Analysis is a book that shows how to leverage analytics to find the cause of the problem first. Shop ASQ's online bookstore for discounts!
Member Price: $20.00
List Price: $20.00
Coming soon to Quality Press
January
- Risk Management Using Failure Mode and Effect Analysis (FMEA)
February
- Data Quality: Dimensions, Measurement, Strategy, Management, and Governance
- Root Cause Analysis: The Core of Problem Solving and Corrective Action, Second Edition
- Implementing ISO/IEC 17025:2017: A Practical Guide
Learn more about Quality Press
Find information about ordering and connecting with Quality Press.
On Sale
The Executive Guide to Improvement and Change is a book that helps develop improvement and change initiatives within their organization. Shop ASQ for discounts!
Member Price: $20.00
List Price: $20.00
Sustainable Business & Industry is a guide to developing and implementing a successful program in sustainability and social responsibility. Buy ASQ for savings!
Member Price: $25.00
List Price: $25.00
The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patients.
Member Price: $10.00
List Price: $10.00
This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...
Member Price: $10.00
List Price: $10.00
Six Sigma is a highly flexible methodology and tool set, but few practitioners have successfully transferred the early successes Six Sigma enjoyed in manufacturing to sales and marketing. The opportunities to use it exist, but the expertise on how to...
Member Price: $5.00
List Price: $5.00
Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!
Member Price: $10.00
List Price: $10.00
For more than two decades this book has been used as a teaching and reference text to guide organizations that documented their continuous improvement efforts using Baldrige Award-type management systems. The goal for this book is that readers will ...
Member Price: $15.00
List Price: $15.00
Root Cause Analysis is a book that shows how to leverage analytics to find the cause of the problem first. Shop ASQ's online bookstore for discounts!
Member Price: $20.00
List Price: $20.00
Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!
Member Price: $10.00
List Price: $10.00
This book helps readers weave their ISO 9001 quality management system (QMS) into the very fabric of their organization. By making the ISO 9001 QMS the principal management system, readers learn how to drive sustainable growth and achieve innovation.
Member Price: $10.00
List Price: $10.00
This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...
Member Price: $10.00
List Price: $10.00
2019-2020 Baldrige Excellence Framework (Education) available in mid-January 2019. . 2017-2018 Baldrige Excellence Framework (Business/Nonprofit) available here . 2017-2018 Baldrige Excellence Framework (Health Care) available here . Fo...
Member Price: $20.00
List Price: $20.00
2019-2020 Baldrige Excellence Framework (Health Care) available in mid-January 2019. 2017-2018 Baldrige Excellence Framework (Business/Nonprofit) available here . 2017-2018 Baldrige Excellence Framework (Education) available here . For...
Member Price: $20.00
List Price: $20.00
Purchase the 2019-2020 Criteria for Performance Excellence here . 2017-2018 Baldrige Excellence Framework (Health Care) available here . 2017-2018 Baldrige Excellence Framework (Education) available here . For over 30 years, the Baldrige Ex...
Member Price: $20.00
List Price: $20.00
Statistical Process Control is a guide that helps practitioners understand & apply different SPC tools in a company regulated by the FDA. Shop ASQ for savings!
Member Price: $15.00
List Price: $15.00
You will receive a 10-pack of the Baldrige Excellence Builder when purchasing this item. Note: 2017-2018 Baldrige Excellence Builder (10-pack) available here . The Baldrige Excellence Builder is based on the Baldrige Excellence Fr...
Member Price: $25.00
List Price: $25.00
Baldrige Performance Excellence Program Criteria for Education for 2015-16 is a guide for the Baldrige award applicants. Shop ASQ's bookstore for discounts!
Member Price: $10.00
List Price: $10.00
2019-2020 Baldrige Excellence Framework (Health Care) available soon . To purchase the 2017-2018 Criteria for Performance Excellence click here . 2015-2016 Baldrige Excellence Framework (Business/Nonprofit) available here . 2015-2016 ...
Member Price: $10.00
List Price: $10.00
The Baldrige Performance Excellence Program Criteria for 2015-16 is designed to help organizations enhance their capabilities & goals. Shop ASQ for discounts!
Member Price: $10.00
List Price: $10.00
The purpose of this book is to provide hands-on guidelines for using electronic communication tools as part of the auditing process. The pros and cons of conducting e-audits and their consequences will be reviewed. There are situations when e-audit...
Member Price: $10.00
List Price: $10.00
The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!
Member Price: $15.00
List Price: $15.00
The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-fo...
Member Price: $10.00
List Price: $10.00
This book is intended for small business owners and non-engineers such as researchers, business analysts, project managers, small non-profits, community groups, religious organizations, and others who want an assessment tool that can provide methods ...
Member Price: $10.00
List Price: $10.00