Book of the Week
Splitting the DMAIC
Tom Quick, January 2019
In 1917, we split the atom and released an incredible force for destruction. In 2019, we split the DMAIC and released an even bigger force for improvement.
There is no doubt that the various improvement methods work. Whether it is PDCA or 7-Step problem-solving or A3 or Is–Is Not or DMAIC or any other tool, it has been used to great success in many organizations stretching back over decades. But why have some organizations been wildly successful with these and others not?
The reason is that much of today’s continuous improvement (CI) training is focused on tools. Training includes days or even weeks working through every possible tool a practitioner of CI might need. But rather than teach people about a set of tools that they might or might not use, why not teach them how to accomplish a specific objective? Why not give them a path for solving a particular type of problem that works most of the time? This way, anyone anywhere can make CI work by “splitting the DMAIC.”
This book shows four typical paths through the DMAIC process to accomplish four different objectives:
- Reduce variability of a characteristic
- Reduce failures of a machine
- Reduce waste in a process
- Reduce the frequency of a defect
For each path, the following is presented:
- Methodology—an overview of the purpose and actual steps through the DMAIC process for that path.
- Step Details—a detailed description of each step including specific tools used.
- Checklist—a simple one-page sheet that anyone can use as a guide along the path. Think of these as a new app called DMAIC Maps, which helps people get around the DMAIC world the same way Google Maps helps in the real world.
Project selection and team management are also discussed, since the choice of projects is crucial to creating context and therefore success.
Member Price: $27.00
List Price: $45.00
Contact Quality Press
North America: 800-248-1946
Mexico: Mobile/cell 001-877-442-8726;
other phone 001-882-442-8726
All other locations: +1-414-272-8575
Fax: 414-272-1734
Email: qpress@asq.org
Subscribe to Quality Press News
Our monthly e-newsletterBecome an Author
Proposal guidelines and online submission form, including current calls for authors.
New to the Store
This book was written to provide guidance for those who need to apply statistical methods for practical use. While the book provides detailed guidance on the use of Minitab for calculation, simply entering data into a software program is not suffici...
Member Price: $60.00
List Price: $99.00
The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive an...
Member Price: $89.00
List Price: $135.00
The 2018 Quality 4.0 Summit concurrent sessions are recorded in multiple formats to ensure you and your organization can take advantage of this great knowledge for years to come! After purchasing the recordings you will have exclusive access to: ...
Member Price: $49.00 **
List Price: $495.00
Risk is everywhere. It does not matter where we are or what we do. It affects us on a personal level, but it also affects us in our world of commerce and our business. This indispensable summary guide is for everyone who wants some fast informati...
Member Price: $36.00
List Price: $60.00
Risk is everywhere. It does not matter where we are or what we do. It affects us on a personal level, but it also affects us in our world of commerce and our business. This indispensable summary guide is for everyone who wants some fast informati...
Member Price: $36.00
List Price: $60.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $40.00
List Price: $60.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Education) available here . 2017-2018 Baldrige Excellence Framework (Health Care) available here . For more than ...
Member Price: $30.00
List Price: $30.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Health Care) available here . For more than 30 years, the Baldrige Excellence Framework has empowered organizat...
Member Price: $30.00
List Price: $30.00
In 1917, we split the atom and released an incredible force for destruction. In 2019, we split the DMAIC and released an even bigger force for improvement. There is no doubt that the various improvement methods work. Whether it is PDCA or 7-Step ...
Member Price: $27.00
List Price: $45.00
2019-2020 Baldrige Excellence Framework (Business/Nonprofit) available here . 2019-2020 Baldrige Excellence Framework (Health Care) available here . 2017-2018 Health Care and Education Framework available here . 2017-2018 Baldrige Excellence F...
Member Price: $12.00
List Price: $12.00
The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive a...
Member Price: $89.00
List Price: $135.00
2019-2020 Baldrige Excellence Framework (Health Care) available here . 2019-2020 Baldrige Excellence Framework (Education) available here . 2017-2018 Health Care and Education Framework available here . 2017-2018 Baldrige Excellence Framework ...
Member Price: $12.00
List Price: $12.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...
Member Price: $40.00
List Price: $60.00
2019-2020 Baldrige Excellence Framework (Health Care) available here . 2019-2020 Baldrige Excellence Framework (Education) available here . 2017-2018 Health Care and Education Framework available here . 2017-2018 Baldrige Excellence Framework ...
Member Price: $30.00
List Price: $30.00
Best Sellers
ASQ Auditing Handbook, Fourth Edition is a handbook that covers nearly all aspects of auditing & is a valuable resource for the CQA exam. Buy ASQ for savings!
Member Price: $89.00
List Price: $135.00
This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects.
Member Price: $89.00
List Price: $135.00
The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!
Member Price: $54.00
List Price: $88.00
Root Cause Analysis is a book that shows how to leverage analytics to find the cause of the problem first. Shop ASQ's online bookstore for discounts!
Member Price: $36.00
List Price: $60.00
The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.
Member Price: $89.00
List Price: $135.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $40.00
List Price: $60.00
ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it support...
Member Price: $69.00
List Price: $105.00
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Member Price: $139.00
List Price: $175.00
The Certified Manager of Quality Handbook, 4th ed. provides guidance for process improvement along with corresponding tools & techniques. Shop ASQ for savings!
Member Price: $99.00
List Price: $139.00
This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook.
Member Price: $30.00
List Price: $50.00
Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...
Member Price: $148.00
List Price: $185.00
Like the previous editions of The Certified Quality Engineer Handbook , this fourth edition is intended to provide the quality professional with a reference book aligned with the ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK). The boo...
Member Price: $99.00
List Price: $145.00
Understanding and improving the CAPA system as a whole is the focal point of this book, the only of its kind dealing exclusively with this critical system within highly regulated industries.
Member Price: $37.00
List Price: $61.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It doe...
Member Price: $40.00
List Price: $60.00
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.
Member Price: $14.00
List Price: $24.00
The best Six Sigma black belt handbook has been fully revised, updated, and expanded. This third edition has been updated to reflect the most recent ASQ Six Sigma Black Belt Body of Knowledge (BOK), released in 2015.
Member Price: $99.00
List Price: $145.00
Coming soon to Quality Press
January
- Risk Management Using Failure Mode and Effect Analysis (FMEA)
February
- Data Quality: Dimensions, Measurement, Strategy, Management, and Governance
- Root Cause Analysis: The Core of Problem Solving and Corrective Action, Second Edition
- Implementing ISO/IEC 17025:2017: A Practical Guide
Learn more about Quality Press
Find information about ordering and connecting with Quality Press.
On Sale
Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willing to share their success. The messages in The Public Health Quality Improvement Handbook...
Member Price: $25.00
List Price: $25.00
This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldri...
Member Price: $20.00
List Price: $20.00
The Executive Guide to Improvement and Change is a book that helps develop improvement and change initiatives within their organization. Shop ASQ for discounts!
Member Price: $20.00
List Price: $20.00
Sustainable Business & Industry is a guide to developing and implementing a successful program in sustainability and social responsibility. Buy ASQ for savings!
Member Price: $25.00
List Price: $25.00
The book is provides a road map to help healthcare professionals establish a culture of patient safety in their practices, provide high quality healthcare and increase patient & staff satisfaction through communication between medical staff and patients.
Member Price: $10.00
List Price: $10.00
This book is written to address the most detailed level of the Baldrige Criteria for Performance Excellence (CPE) — the 42 Areas to Address. It is organized into five parts and is designed to help leaders and organization architects understand: (1...
Member Price: $10.00
List Price: $10.00
Six Sigma is a highly flexible methodology and tool set, but few practitioners have successfully transferred the early successes Six Sigma enjoyed in manufacturing to sales and marketing. The opportunities to use it exist, but the expertise on how to...
Member Price: $5.00
List Price: $5.00
The Certified Pharmaceutical GMP Handbook highlights the main topics comprising pharmaceutical good manufacturing practices. Shop ASQ for discounts!
Member Price: $15.00
List Price: $15.00
Using ISO 9001 in Healthcare, Second Edition is a guide that outlines the methods of ISO 9001:2008 as a management system. Shop ASQ for discounts!
Member Price: $10.00
List Price: $10.00
Implementing ISO/IEC 17025:2005 is a book that gives a roadmap for organizations to receive/maintain accreditation for their laboratories. Buy ASQ for savings!
Member Price: $36.00
List Price: $60.00