Books & Standards
Quality Resources | Search Books & Standards | View Quality Press Online Book Catalog
Featured Book
Human Error Reduction in Manufacturing, Second Edition
José Rodriguez-Pérez, February 2023
In any type of industry (manufacturing, services, transportation, etc.), human errors are the consequences of procedures not being followed, lack of attention, or simply, human error. In this second edition of Human Error Reduction in Manufacturing, major enhancements include:
- Impacts of a positive and strong quality and compliance culture in the reduction of human failures, including errors.
- Discussion of the benefits of people engagement to enhance quality culture and why it’s important.
- Ways to help people work toward the company’s goals.
- Expansion of categories and examples of root causes.
- Updated diagnostic tool (with newly defined categories) used to investigate human errors.
Written in a direct style, this book provides readers with useful information on theories, methods, and specific techniques that can be applied to investigate and control human failures in any type of industry or sector.
José (Pepe) Rodriguez-Pérez, PhD is president of Business Excellence Consulting, Inc., (BEC), a Puerto Rico-based, consulting, training, and remediation firm that focuses on the areas of regulatory compliance, FDA-regulatory training, and risk management. He is a biologist with a doctoral degree in biology from the University of Granada (Spain). Over his career, he has served as an educator, technical services manager, and a science advisor to the FDA.
Member Price: $49
List Price: $70
Contact Quality Press
North America: 800-248-1946
Mexico: Mobile/cell 001-877-442-8726;
other phone 001-882-442-8726
All other locations: +1-414-272-8575
Fax: 414-272-1734
Email: books@asq.org
Subscribe to Quality Press News
Our monthly e-newsletterBecome an Author
View our proposal guidelines, including current calls for authors.
New to the Store
Developed by experts in the field a s a comprehensive and practical reference, The ASQ Metrology Handbook, Third Edition provides a foundation for understanding metrology as well as calibration principles and practices. This handbook is ideal for ...
Member Price: $105
List Price: $150
Developed by experts in the field a s a comprehensive and practical reference, The ASQ Metrology Handbook, Third Edition provides a foundation for understanding metrology as well as calibration principles and practices. This handbook is ...
Member Price: $105
List Price: $150
Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge ( BoK ), The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is ideal for candidates studying for the CSSBB examination. This com...
Member Price: $105.00
List Price: $150.00
Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge ( BoK ), The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is ideal for candidates studying for the CSSBB examination...
Member Price: $105.00
List Price: $150.00
Auditors from any industry must "learn the language of upper management" if they truly want to effect positive change throughout their environments. If quality auditors want to remain relevant and keep from becoming marginalized, they need to add new...
Member Price: $26
List Price: $37
2023-2024 Baldrige Excellence Framework (Health Care) available now . 2023-2024 Baldrige Excellence Framework (Education) available now . 2021-2022 Health Care and Education Framework available now . For more than 30 years, the Baldrige Exc...
Member Price: $12.00
List Price: $12.00
2023-2024 Baldrige Excellence Framework (Business/Nonprofit) available now . 2023-2024 Baldrige Excellence Framework (Education) available now . 2021-2022 Baldrige Excellence Framework (Health Care) available now . For more than 30 years, t...
Member Price: $12.00
List Price: $12.00
2023-2024 Baldrige Excellence Framework (Business/Nonprofit) available now . 2023-2024 Baldrige Excellence Framework (Education) available now . 2021-2022 Baldrige Excellence Framework (Health Care) available now . For more than 30 years, t...
Member Price: $30.00
List Price: $30.00
2023-2024 Baldrige Excellence Framework (Business/Nonprofit) available now . 2023-2024 Baldrige Excellence Framework (Health Care) available now . 2021-2022 Baldrige Excellence Framework (Education) available now . For more than 30 years, t...
Member Price: $30.00
List Price: $30.00
2023-2024 Baldrige Excellence Framework (Business/Nonprofit) available now . 2023-2024 Baldrige Excellence Framework (Health Care) available now . 2021-2022 Baldrige Excellence Framework (Education) available now . For more than 30 years, t...
Member Price: $12.00
List Price: $12.00
2023-2024 Baldrige Excellence Framework (Health Care) available now . 2023-2024 Baldrige Excellence Framework (Education) available now . 2021-2022 Health Care and Education Framework available now . For more than 30 years, the Baldrige Exc...
Member Price: $30.00
List Price: $30.00
You will receive a 10-pack of the Baldrige Excellence Builder when purchasing this item. The Baldrige Excellence Builder is based on the Baldrige Excellence Framework and its Criteria for Performance Excellence . Use the Excellence Builder to:...
Member Price: $50.00 (Sold as 10-pack)
List Price: $50.00
In any type of industry (manufacturing, services, transportation, etc.), human errors are the consequences of procedures not being followed, lack of attention, or simply, human error. In this second edition of Human Error Reduction in Manufacturin...
Member Price: $49
List Price: $70
In any type of industry (manufacturing, services, transportation, etc.), human errors are the consequences of procedures not being followed, lack of attention, or simply, human error. In this second edition of Human Error Reduction in Manufacturin...
Member Price: $49
List Price: $70
Best Sellers
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ASQ/ANSI/ISO 9001:2015, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Member Price: $139.00
List Price: $175.00
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket edition was designed as a quick reference for anyone to carry around conveniently.
Member Price: $16.80
List Price: $24.00
This book is primarily meant to aid those taking the ASQ Certified Quality Engineer (CQE) exam and is best used in conjunction with The Certified Quality Engineer Handbook .
Member Price: $35.00
List Price: $50.00
Also available as a PDF e-standard. This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation...
Member Price: $148.00
List Price: $185.00
The purpose of this handbook is to assist individuals taking the Certified Supplier Quality Professional examination and provide a reference for the practitioner.
Member Price: $94.50
List Price: $135.00
The Quality Toolbox is a reference guide offering well-known and less commonly used quality control tools. Buy online at ASQ's bookstore, discounts available!
Member Price: $42.00
List Price: $60.00
This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does...
Member Price: $42.00
List Price: $60.00
New ReleaseS!
The ASQ Certified Quality Engineer Handbook, Fifth Edition (H1602)
The ASQ Metrology Handbook, Third Edition (H1596)
The ASQ Certified Six Sigma Green Belt Handbook, Third Edition (H1597)
The ASQ Certified Six Sigma Yellow Belt Study Guide, Second Edition (H1598)
The ASQ Certified Six Sigma Yellow Belt Handbook, Second Edition (H1599)
Coming Soon to Quality Press
February 2023
Human Error Reduction in Manufacturing, Second Edition (H1594)
Zero Acceptance Number Sampling Plans, Sixth Edition
May 2023
Smart Cities Framework: Reimagining the Urban Experience (H1584)
2023 Releases:
The Quality Toolbox, Third Edition (H1592)
The ASQ Certified Supplier Quality Professional Handbook
The ASQ Certified Six Sigma Green Belt Study Guide, Second Edition (H1604)
The ASQ Certified Quality Engineer Study Guide
The ASQ Certified Six Sigma Black Belt Study Guide (H1600)
The ASQ Certified Software Quality Engineer Handbook
2024 Releases:
The ASQ Certified Pharmaceutical GMP Handbook update
The ASQ Certified Supplier Quality Professional Study Guide update
The ASQ Certified Quality Technician Handbook update
The ASQ Certified Quality Inspector Handbook update
TQM: Introduction to and Overview of Total Quality Management update
The Internal Auditing Pocket Guide update
Quality Risk Management in the FDA-Regulated Industry, Second Edition
Learn more about Quality Press
Find information about ordering and connecting with Quality Press.
On Sale
This document specifies principles, requirements and guidelines for the verification and validation of water statements. It is applicable to organizational, product and project water statement verification and validation, and can also be used to p...
Member Price: $225.00
List Price: $225.00
Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...
Member Price: $21.00
List Price: $30.00
This document gives guidance on how to conduct an environmental due diligence (EDD) assessment through a systematic process of identifying environmental aspects, issues and conditions as well as determining, if appropriate, their business consequence...
Member Price: $149.00
List Price: $149.00
This document defines a taxonomy of eligible investment categories for designation as green debt instruments, including bonds and loans. This document categorizes economic sectors and establishes criteria for determining the eligibility of projects,...
Member Price: $250.00
List Price: $250.00
This document provides regional case studies of good practices in land management to prevent or minimize land degradation and desertification in support of ISO 14055-1:2017. The case studies are presented to facilitate the application of ISO 14055...
Member Price: $225.00
List Price: $225.00
Organizations face many ongoing challenges, which can lead to restructuring— an expensive, disruptive solution that doesn’t always offer successful outcomes or better results. As a business leader in a competitive environment, you must fi...
Member Price: $21.00
List Price: $30.00
There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...
Member Price: $28.00
List Price: $40.00
This document describes examples for software validation for software implementing the standards of ISO 22514‑7 on the capability of measurement processes. In detail, the following standards are covered: — ISO 22514‑7. It pro...
Member Price: $175.00
List Price: $175.00
Innovation management can provide a competitive edge in the business world, and research shows a major correlation between profitability and innovation. The challenge, however, is how to integrate innovation management with quality management. Enter ...
Member Price: $42.00
List Price: $60.00
ISO 14004:2016 provides guidance for an organization on the establishment, implementation, maintenance and improvement of a robust, credible and reliable environmental management system. The guidance provided is intended for an organization seeking t...
Member Price: $180.00
List Price: $225.00
This document specifies requirements for mutual recognition arrangements (MRAs) and gives guidance on how to initiate developments on MRAs between environmental product declaration (EPD) and footprint communication programme operators. It addresses a...
Member Price: $149.00
List Price: $149.00
There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, ...
Member Price: $28.00
List Price: $40.00
Making Change Work is designed to help organizations prepare for and successfully implement change. This resource provides tools to measure your organization's readiness to change while effectively increasing performance.
Member Price: $24.50
List Price: $35.00
Customers demand and expect nothing less than great service, but try to get ten employees to agree on what great service means and you’ll find the definition to be elusive. Even though few of us personally make widgets, most change management and qua...
Member Price: $15.00
List Price: $15.00
This document specifies principles, requirements and guidelines for normalization, weighting and life cycle interpretation, in addition to those given in ISO 14040 and ISO 14044. The document is applicable to any life cycle assessment (LC...
Member Price: $111.00
List Price: $111.00
This document establishes an approach and methodology for a country-based mechanism to channel climate finance to subnational authorities to support climate change adaptation and to increase local resilience thereby contributing to the achievement of...
Member Price: $200.00
List Price: $200.00
This document specifies experimental procedures and statistical analysis for the determination of measurement uncertainty in situations where the following conditions are fulfilled: Condition 1: The level of the measurand is non-negative, e.g. co...
Member Price: $149.00
List Price: $149.00
ASQ offers member discounts on Ellis Ott's latest edition of Process Quality Control. If you are a dedicated statistical engineer looking to expand your knowledge, then this detailed resource is designed for you.
Member Price: $25.00
List Price: $25.00
Transformational Leadership is an e-book to guide organizational transformation, while delivering breakthrough results. Shop ASQ's bookstore for discounts!
Member Price: $15.00
List Price: $15.00
Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to "plot the data" to devising a graphical analytical tool called the analysis of means (AN...
Member Price: $25.00
List Price: $25.00
As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and increase performance. While these times of change can be ...
Member Price: $24.50
List Price: $35.00
The current ISO 16355 series is written intentionally independent of industry because the principles of applying statistical methods for product and technology development are similar for all types of products. However, when applying the standard f...
Member Price: $149.00
List Price: $149.00
This document establishes principles and specifies general requirements that are applicable to all types of product-related environmental statements and environmental statement programmes. Environmental statements result from environmental statemen...
Member Price: $149.00
List Price: $149.00
Publication of this Technical Report registered with the American National Standards Institute (ANSI) has been approved by an accredited standards developer—the American Society for Quality (ASQ), 600 N. Plankinton Ave., Milwaukee, WI 53203, US...
Member Price: $52.00
List Price: $65.00
In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...
Member Price: $35.00
List Price: $50.00
In today’s uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-making; holistic and scientific risk management creates resilient organizations, which survive and ...
Member Price: $35.00
List Price: $50.00
Written to promote the application of basic and sound supply chain management principles, the author and contributors wrote this book for a global audience of practitioners and their managers. In this book, accepted methods used in national and inter...
Member Price: $28.00
List Price: $40.00
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...
Member Price: $42.00
List Price: $60.00
The AS9100C, AS9110 & AS9120 Handbook discusses of each of the 3 standards’ clauses, & suggests best practices to comply with them. Shop ASQ for discounts!
Member Price: $49.00
List Price: $70.00
Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to ...
Member Price: $42.00
List Price: $60.00