The ASQ Certified Construction Quality Manager Handbook (ebook)

A construction project is a major undertaking, involving many stakeholders, plans, supplies, and personnel. Quality management at every stage, from initial bid to completion and warranty work, is crucial for staying under budget, on schedule, and in spec. The all-new ASQ Certified Construction Quality Manager (CCQM) Body of Knowledge (BoK) is a guide to the entire process, with detailed explanations of each element of a construction project. It is ideal for candidates preparing for the CCQM examination and serves as a handy reference for seasoned professionals as well.

This handbook ensures a CCQM will:

• Understand each section of the 2025 CCMQ BoK, ordered by topic
• Recognize the phases of a construction project: pre-contract, planning, design, procurement, construction, turnover and closeout, and maintenance
• Gain general quality manager skills: team building, working through change, and understanding cost of quality, customer satisfaction, and other quality management tools
• Be able to reference industry terms in the included glossary and complete index

About the Editors

Govind Ramu, CMQ/OE, CQE, CSSBB, CQA, CSQE, CRE, has over 30 years of international quality management experience from various industry sectors, including construction. He is an ASQ Fellow and is a recipient of the ASQ Crosby Medal and LA Simon Collier Quality Award, as well as an ISO Excellence Award. He is the current Body of Knowledge and Certification chair for the ASQ Certified Construction Quality Manager.

Tariq Masud, CMQ/OE, CQE, CQA, PMI-PMP, is a Registered Professional Engineer in North America. He has over 30 years of experience in international quality and risk management, holds multiple credentials with professional associations for consulting (CMC), sustainability (ENV-SP), and for procurement and supplier management, and is an accomplished conference and webinar speaker.