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Methods and Tools of Modern QFD Webcast
  • Open Access

Methods and Tools of Modern QFD Webcast

Publication:
ASQ.ORG
Date:
April 2014
Author(s):
Mazur, Glenn
Length:
51 minutes
Formats:
WebEx
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Description

Glenn Mazur, executive director of the QFD Institute, walks through an introduction to modern quality function deployment methods and tools. This webcast covers:
  • What QFD is
  • What problem QFD solves
  • How modern organizations apply QFD
  • The modern QFD flow chart
  • Analyzing voice of the customer (VOC)
  • The Gemba visit table
  • House of quality
Click here to download the slides to this webcast presentation.