Methods and Tools of Modern QFD Webcast
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Methods and Tools of Modern QFD Webcast
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Description
Glenn Mazur, executive director of the QFD Institute, walks through an introduction to modern quality function deployment methods and tools. This webcast covers:
- What QFD is
- What problem QFD solves
- How modern organizations apply QFD
- The modern QFD flow chart
- Analyzing voice of the customer (VOC)
- The Gemba visit table
- House of quality