Getting the Defects Out of Root Cause Analysis Webcast
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Getting the Defects Out of Root Cause Analysis Webcast
Description
In this 50-minute presentation, author Duke Okes introduces root cause analysis, covering topics including:
- Defining important terminology
- Describing types of causes
- Determining how deep to take an investigation
- Defining the problem clearly
- Identifying possible causes
- Collecting and analyzing data
- Allocating sufficient time
- Considering culture