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Blitz QFD Part 2: Consumer Segmentation and Implementation Webcast
  • Open Access

Blitz QFD Part 2: Consumer Segmentation and Implementation Webcast

Publication:
ASQ.ORG
Date:
June 2015
Author(s):
Revelle, Jack
Organization(s):
ReVelle Solutions, LLC
Formats:
WebEx
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Description

In part two of a three-part webcast series, Dr. Jack ReVelle goes beyond the basics of quality function deployment (QFD) and into consumer segmentation and steps for applying Blitz QFD, a streamlined or "light" approach to QFD.

See parts 1 and 3 in this series:

Part 1--The Customer Matrix

Part 3--The Analytical Hierarchy Process