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An Introduction to Blitz QFD: The Customer Matrix Webcast

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An Introduction to Blitz QFD: The Customer Matrix Webcast

ASQ.ORG
May 2015
Organization(s):
ReVelle Solutions, LLC
Formats:
WebEx
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Description

In the first webcast of this three-part series, Dr. Jack ReVelle walks through a detailed introduction to Blitz QFD, a streamlined or "light" approach to quality function deployment.

See the rest of this series:

Part 2--Customer Segmentation and Implementation

Part 3--The Analytical Hierarchy Process