Abstract

While many industries continue to experience challenges from changing regulations, advancing technologies, or geopolitical conflicts that impact supply chains, trends demonstrate that organizations must become more agile and adaptive to build a change-oriented culture. Our focus in this 5th edition is to highlight quality’s foundational role in navigating challenges, providing foundational stability to solve critical issues, mapping value streams, and utilizing continuous improvement to demonstrate progress. By investing in time and quality-based resources for training employees at all levels, leaders and their workforce can be empowered to overcome barriers, serve customers, and feel more confident to take on challenges while mitigating risks. Explore the trends in this IoE report to identify where you and your colleagues can focus your efforts to prepare contingencies, make informed decisions, and reframe your quality conversations in the modern world.