Abstract

The significance of technology and its impact cannot be understated; our global economy, supply chains, and society in general are fundamentally changed (and changing) because of digital transformation initiatives and developing technology. But there is no “one size fits all” for implementing digital solutions. Organizations across industries and regions are at different stages of their quality journey and adoption of digital technologies, but one thing they all share is a desire for their digital transformation to be a successful one. The difficult piece is that figuring out what success looks like depends on the specific needs of an organization, its current quality maturity level, and the readiness of its workforce and leadership to adapt. In this Category Study, ASQE explores the connectivity of two Insights on Excellence^® categories—Technology and Measurements & Results—providing a deeper look at significant data and key findings for this category to complement the larger suite of IoE research.