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The Impact of Human Factors on a Hospital-Based Quality Management System
  • Open Access

The Impact of Human Factors on a Hospital-Based Quality Management System

Publication:
Journal for Quality and Participation
Date:
May 2019
Issue:
Volume 42 Issue 1
Author(s):
Duffy, Grace L., Peiffer, Susan, Story, Pierce

Abstract

In this supplemental article from JQP's October 2016 issue, the phrase “human factors” defines the interaction between humans and their environment; it also outlines the impact of these factors as they relate to implementing the quality management system and its goals of exceptional quality, safety, and patient outcomes.

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