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Quality Control vs. Quality Assurance vs. Reliability

Quality Control vs. Quality Assurance vs. Reliability

Publication:
Industrial Quality Control
Date:
October 1962
Issue:
Volume 19 Issue 4
Pages:
pp. 5-9
Author(s):
Patterson, E. G. D.
Organization(s):
Bell Telephone Laboratories, Inc.

Abstract

This article attempts to explain the terms of its subject objectively, to trace historically the need and origin of a separate quality agency, to cut through the semantic roadblocks which hinder the quality control profession, and to provide a rational perspective of the quality manager's function.

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