Abstract

Process automation has nearly limitless potential as a means of improving efficiency, reducing errors, and saving time and money. However, most organizations have neither the ability nor the need to automate themselves fully,  instead, they must be selective about where they focus their automation efforts. This selection process should not be arbitrary.

This article discusses the selection criteria that organizations should consider using for their process automation efforts in order to be successful.

The included infographic highlights 10 best practices for robotic process automation, developed by APQC, based on their research findings.