Implementation of Quality 4.0, a systematic review of approaches, root causes, and challenges
- Publication:
- Quality Engineering
- Date:
- April 2025
- Issue:
- Volume 37 Issue 2
- Pages:
- pp. 204-218
- Author(s):
- Rani Sarker, Tama, Dunston, Julie K.
The copyright of this article is not held by ASQ.
Abstract
Implementation of Quality 4.0 in Industry 4.0 has elevated traditional Quality control processes by adopting the latest technological developments. Approaches to implementing Quality 4.0 include infrastructure and technological developments (artificial intelligence, machine learning, Internet of Things), and the retraining of the members of the workforce. Bringing about changes in the conventional quality processes is challenging. The root causes of failure in implementation incorporate internal factors, external factors, methodology of the framework, employees’ skills, lack of cultural environment, and initial cost for advanced technology and infrastructure development. As the concept of Quality 4.0 is still new to many industries, there are many challenges in implementation which will be addressed in this article.
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