From Continuous Improvement to Continuous Innovation, and Subsequent Discussions
- Quality Management Journal
- October 2001
- Volume 8 Issue 4
- pp. 7-33
- Cole, Robert E., Finster, Mark P., Weston, F. C. 'Ted' Jr.
- University of California-Berkeley, Berkeley, CA, University of Wisconsin, Madison, WI, Colorado State University, Fort Collins, CO, North Georgia College & State University, Dahlonega, GA
[This abstract is based on the author's abstract.] The concepts of continuous improvement, continuous innovation, discontinuous innovation, incrementalism, exploitation, and exploration are examined. Focusing on alternative ways to creatively build quality improvement through continuous innovation into the development process, the author discusses the many organizational challenges arising from hypercompetititon, working at an accelerated pace, uncertainty, the infusion of new technology, and the impact of software and information technology. Discussions examine how continuous innovation is related to the creative process, the role of learning in continuous improvement and continuous innovation, and how both continuous improvement and continuous innovation are necessary for business survival.