Abstract

A survey of 138 ASQ members in the automotive supply sector provided insight into the consistency of implementing the 5S pillars — sort, set in order, shine, standardize and sustain. The goal was to identify factors that drive successful 5S implementation and the conditions that contribute most strongly to full implementation. The study starts with careful examination of research design, survey construction and data definitions. Findings revealed 13 factors that determined success of 5S implementation to varying degrees. Ratings for all pillars were similar, though the “sustain” pillar was found to be weakest, possibly tied to inconsistent management support. Overall 5S performance was higher when extended training was provided for both managers and nonmanagers. Commitment by management, communication, personal responsibility, and planning and sufficient resources for implementation are major drivers for success, along with direct manager involvement to standardize and sustain improvements.