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Case Study
  • Manufacturing

Wind Power Company Gets to the Root of an Icy Issue

Publication:
ASQ.ORG
Date:
April 2010
Pages:
pp. 1-4
Author(s):
Jacobsen, Janet

Abstract

A root cause analysis project saved Clipper Windpower $1 million in lost revenue. By identifying the root causes of turbine failure during inclement weather, Clipper increased customer satisfaction through improved turbine availability. This project also supported a key supplier’s quality process, as Clipper’s team helped redesign and test an improved anemometer. Team members mastered quality tools and strategies, preparing them for future improvement projects.

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