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Case Study
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Scheduling Success

Using lean Six Sigma to improve course scheduling at a Texas university

Publication:
Lean & Six Sigma Review
Date:
August 2026
Issue:
Volume 25 Issue 4
Pages:
pp. 8-13
Author(s):
Zhan, Wei; Price, Angie Hill
Organization(s):
Texas A&M University, College Station, TX

Abstract

A Texas university used lean Six Sigma to improve course scheduling. Namely, the define, measure, analyze, improve and control (DMAIC) approach helped university officials build a new process that has demonstrated greater consistency, fewer errors and reduced workload.
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