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Case Study
  • Government, Service

Quality Tools Help Singapore Housing and Development Board Develop Award-Winning New Product

Publication:
ASQ.ORG
Date:
June 2009
Pages:
pp. 1-7
Author(s):
Brush, Molly

Abstract

Singapore’s Housing and Development Board used quality tools to develop a new product, the Gradient Measuring Tool, to measure the gradient of ramps in its housing communities. The Gradient Measuring Tool reduced the amount of time it took to assess a ramp’s gradient by 89.5 percent. The team that developed the Gradient Measuring Tool has won five awards for its work and qualified as a finalist in the 2008 ASQ International Team Excellence Award Process.

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