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Process Management Approach Reduces Scrap, Saves Alcoa Millions
- Publication:
- ASQ.ORG
- Date:
- May 2016
- Pages:
- pp. 1 - 5
- Author(s):
- Jacobsen, Janet
Abstract
A team at Alcoa Power and Propulsion sought to improve product quality, reduce waste and inefficiency, and cut costs. To achieve these goals, the team developed and implemented a structured process management approach across the business unit. By defining and then standardizing key processes, the unit minimized variation, shared best practices, and sustained improvements. The project improved customer satisfaction, reduced costs of poor quality, and saved millions of dollars.
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