Case Study
Forensic Techniques Reveal Conclusive Evidence in West African Pipeline Construction Dispute
- Publication:
- ASQ.ORG
- Date:
- October 2014
- Pages:
- pp. 1 - 4
- Author(s):
- Oland, Carl
Abstract
Forensic intelligence and forensic interviews can be used to assess the level of compliance and effectiveness of a project’s quality management system (QMS). In this case study, the extent of a contractor’s implementation of the project’s QMS, created for the engineering, procurement, and construction of a pipeline in West Africa, was disputed between the contractor and the project owner/client. To assess the effectiveness of the project’s QMS, data collection through forensic intelligence and forensic interviews was conducted to assist in resolving the dispute.
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