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Case Study
  • Healthcare
  • Open Access

ASQ Certification: My Competitive Advantage in a Tough Economy

Publication:
ASQ.ORG
Date:
September 2011
Author(s):
Wallace, Tyler
Organization(s):
St. Mary's Health Care System

Abstract

After graduating from college during the worst job market indecades, Tyler Wallace discovered his passion for quality and obtained CQIA and CSSBB certifications to jumpstart his career in healthcare. ASQ certification prepared him to implement a newdepartmental notification process just one month after landing his first job. Now, he is being considered to help launch a health system implementation of Lean Six Sigma.In addition to opportunities to participate in qualityimprovement projects, within two years he received two promotions and tripled his salary.

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