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An Integrated Perspective Leads to Simultaneous Improvement
  • Open Access

An Integrated Perspective Leads to Simultaneous Improvement

Publication:
Journal for Quality and Participation
Date:
January 2012
Issue:
Volume 34 Issue 4
Pages:
pp. 21-26
Author(s):
Robinson, Christine

Abstract

The importance of quality compared to other management functions is a frequently-debated topic. Instead of struggling to rank these functions, an organization can integrate them and see improvement in all of them. In particular, ISO 9000 quality standards, ISO 26000 social responsibility standards, and ISO 31000 risk management standards can all work simultaneously to improve the quality of life of people both inside and outside the organization. Quality, social responsibility, and risk management are all directly linked to the management function, and can be integrated by keeping them within management instead of parceling them out to separate departments.

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