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A Discussion of the Software Quality Assurance Role
  • Open Access

A Discussion of the Software Quality Assurance Role

Publication:
Software Quality Professional
Date:
March 2010
Issue:
Volume 12 Issue 2
Pages:
pp. 20-27
Author(s):
Kandt, Ronald Kirk
Organization(s):
Jet Propulsion Laboratory, California Institute of Technology
The copyright of this article is not held by ASQ.

Abstract

[This abstract is based on the author’s abstract.]The inability to identify who are actually customers limits the ability of software quality assurance engineers in the performance of their duties. Correcting this oversight enables the SQA engineer to provide greater value to customers by assuming the role of auditor as well as that of software and systems engineer. Software engineers and their managers benefit from contributions that directly impact products and their development.

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