Under the Umbrella
Determining what should be included in the quality body of knowledge
- Quality Progress
- May 2019
- Volume 52 Issue 5
- pp. 42-47
- Lee, Gary, Short, Grant
- American Products LLC, Strafford, MO, Medtronic Spine and Biologics, Memphis, TN.
ASQ developed a body of knowledge (BoK) for the overall discipline of quality and named it the quality body of knowledge (QBoK). This QBoK is a resource for any and all quality professionals to lean on, and sees regular updates and evolutions over time. However, there are debates about what exactly a quality professional is and what factors go into mastering a profession. Mastering everything in the QBoK would take an incredible amount of time for any individual, which is when certifications and specializations take over to focus a professional's expertise in one or a few areas.