Abstract

A tribute to Joseph M. Juran, who died recently at the age of 103, reveals a man who overcame adversity to become a renowned leader in the world of quality management. Emigrating with his family from Romania to escape poverty and persecution, Juran worked hard to obtain a formal education. He began his career in 1924 as an engineer with Western Electric, and it was there that he began his quality journey. After spending the World War II years with the Lend Lease Administration, Juran went on to teaching and consulting, devoting his talents to the human side of quality. Juran made a difference in the world by promoting, teaching, writing, and lecturing on quality for all walks of life. Sidebar articles reveal Juran’s take on various quality related subjects, provide a chronological history of his life, and give personal recollections of those who knew the man.