Targeted Approach
SEARCH
Targeted Approach
Navicent Health’s retooled internal audit teams bust nonconformities, hit improvement bullseye
- Publication:
- Quality Progress
- Date:
- September 2021
- Issue:
- Volume 54 Issue 9
- Pages:
- pp. 40-49
- Author(s):
- Bedgood, Casey
- Organization(s):
- Navicent Health, Macon, GA.
Abstract
After achieving ISO 9001:2015 certification, a central Georgia health system retooled and elevated its internal audit activities to better address nonconformities, reduce rework and ultimately improve how its processes support patient care. Internal audit teams aimed to identify and eliminate nonvalue-add activity that jeopardized safety and effectiveness. Along the way, the teams created a culture of continuous readiness.
To Access the Full Document:
Become a Professional Member and unlock access to ASQ’s full content library.
or
Link to an organizational membership and unlock access to ASQ’s full content library.
You may also be interested in: