QOS – A Simple Method for Big or Small
QOS – A Simple Method for Big or Small
- Publication:
- Quality Progress
- Date:
- July 2003
- Issue:
- Volume 36 Issue 7
- Pages:
- pp. 28-31
- Author(s):
- Keller, Carl W.
Abstract
Although there are many quality initiatives in the marketplace, many of them involve a degree of hype. Ford Motor Company's quality operating system (QOS) is recommended as one offering the most value for the money. A QOS assessment looks at communication, teamwork, measurables, and continuous improvement. QOS can also be adapted to organizations that are not automotive suppliers or subject to QOS, Q1, QS-9000, or TS 16949 standards.
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