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One Good Idea: Form by Design
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One Good Idea: Form by Design

Quality Progress
March 2013
Volume 46 Issue 3
pp. 64
Author(s):
Coleman, Lance B.
Organization(s):
Tech Group, Tempe, AZ

Abstract

Filling out simple forms should be easy, right? Yet, how many of us have had the experience in which a simple and easy-to-follow form took more than one time to fill out 100% correctly? In this One Good Idea column, Lance B. Coleman discusses how to use process mapping to help create a clear and concise form with a logical flow.

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