My Quality Story: My First Steps in Quality and Reliability
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My Quality Story: My First Steps in Quality and Reliability
Lessons from the Russian space program
- Publication:
- Quality Progress
- Date:
- November 2020
- Issue:
- Volume 53 Issue 11
- Pages:
- pp. 14-15
- Author(s):
- Glazachev, Alexey, Harkins, Ray
- Organization(s):
- Kronstadt, Moscow, Ohio Star Forge Co., Warren, OH
Abstract
“Reliability is a pseudoscience, akin to astrology!” With these words, I was greeted by the operations manager for the Soyuz ILV Complex in Moscow when I ask him for his last five years of missile failure data. This was my first day on the job as a reliability engineer.