Inside the System
Inside the System
Why electronic medical records can make or break performance in healthcare
- Publication:
- Quality Progress
- Date:
- August 2026
- Issue:
- Volume 59 Issue 8
- Pages:
- pp. 14-19
- Author(s):
- Shipley, Taryn
- Organization(s):
- Lean HealthTech, Diagonal, IA
Abstract
Electronic medical records (EMR) are essential for healthcare organizations to provide efficient and safe treatment—that is, care coordination, chronic disease management, preventive care and accurate documentation. Well-designed EMRs promote safe, standardized workflows, while poorly designed systems introduce inefficiencies, burnout and safety risks. An EMR should serve as a foundation for continuous improvement, not a static recordkeeping system. When implemented thoughtfully, governed effectively and optimized continuously, it becomes one of healthcare’s most powerful levers for improving outcomes, efficiency and financial sustainability.