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Expert Answers: September 2013
  • Quality
  • Open Access

Expert Answers: September 2013

Publication:
Quality Progress
Date:
September 2013
Issue:
Volume 46 Issue 9
Pages:
pp. 8-9
Author(s):
Mehta, Pradip, Aston, Bill
Organization(s):
Mehta Consulting LLC, Coppell, TX, Aston Technical Consulting Services LLC, Kingwood, TX

Abstract

Question 1: In the ASQ Global State of Quality research, 30% of the organizations indicated that quality is governed and managed by a centralized quality group. How should an organization decide the best model for quality management and governance? Are there specific factors (such as size of organization) to consider? Question 2: What are the estimated costs of implementing ISO 9001? We are an organization with five divisions: contract manufacturing, structural fabrication, steel service center, rebar and metal castings. We employ about 200 people and operate from two facilities. Our metal casting division is a separate location from our other operations. I am trying to generate return on investment and an implementation time frame. 

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