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Essential Evaluation
  • Manufacturing, Quality, Service

Essential Evaluation

Don’t overlook assessing the effectiveness of your CAPA system and your solutions

Publication:
Quality Progress
Date:
June 2021
Issue:
Volume 54 Issue 6
Pages:
pp. 40-45
Author(s):
Rodríguez-Pérez, José, Peña-Rodríguez, Manuel E.
Organization(s):
Business Excellence Consulting Inc., Guaynabo, Puerto Rico, Business Excellence Consulting Inc., Guaynabo, Puerto Rico,

Abstract

Corrective and preventive action (CAPA) systems are widely used in many industries to assess how a quality management system is performing. Often, organizations don’t thoroughly evaluate the effectiveness of the CAPA plan, as well as the actions being taken to eliminate the problems. The authors offer advice on evaluating the system and verifying the solutions implemented are effective and working. 

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