Develop a Process Based Management System
Develop a Process Based Management System
- Publication:
- Quality Progress
- Date:
- December 2004
- Issue:
- Volume 37 Issue 12
- Pages:
- pp. 56-66
- Author(s):
- Broomfield, John R.
- Organization(s):
- Quality Management International, Exton, PA
Abstract
An ISO 9001 team charged with developing a process based quality management system needs a thorough understanding of the company's current business management system in order to avoid conflict and unnecessary paperwork. While the QMS development team should represent all functions and levels of the organization, it should be led by the systems manager familiar with analyzing processes. Following a 16 step process will ensure the creation of a fully integrated QMS. A sidebar article provides a sample quality manual.
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