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Column: Frontiers of Quality: Bottom-Line Success With Six Sigma

Column: Frontiers of Quality: Bottom-Line Success With Six Sigma

Define key process output variables and their effects on the cost of poor quality

Publication:
Quality Progress
Date:
May 2001
Issue:
Volume 34 Issue 5
Pages:
pp. 101-104
Author(s):
Breyfogle III, Forrest W., Meadows, Becki
Organization(s):
Smarter Solutions Inc.,

Abstract

Companies with profitable Six Sigma strategies are successful because they maintain effective infrastructures for selecting, supporting and executing projects. This article focuses on defining the project key process output variables (KPOVs): given to counting defects, metrics and the cost of poor quality (COPQ), otherwise known as the cost of doing nothing (CODN).

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