Abstract

The fishbone diagram is a versatile tool that can be deployed to assess an organization’s current state and drive its digital transformation. Modify and customize the fishbone tool by placing the main goal (digital transformation) at the diagram’s head. Adjust the categories to digital strategy, digital leadership, digital talent, digital culture, digital infrastructure and technology, and digital organizational structure. The revamped, dynamic fishbone diagram empowers organizations to pinpoint digital strengths, weaknesses and opportunities. This powerful tool also fuels continuous adaptation and innovation, propelling organizations toward digital maturity and success.