Important Information: Processing Delays for mailed orders in July may occur due to the RNC convention and heightened security procedures in Milwaukee. To ensure faster service, we encourage you to submit your order online via our secure payment portal or over the phone by calling 800-248-1946 or 414-272-8575. We apologize for any inconvenience and appreciate your patience.
| Cart Total:
Case Study

Capability Analysis of Complex Parts

Quality Progress
July 2003
Volume 36 Issue 7
pp. 65-71
Vermani, S.K.
Boeing, St. Louis, MO
The copyright of this article is not held by ASQ.


[This abstract is based on the author's abstract.]

When Boeing's Military Aircraft and Missile Systems Group (A&M) made the decision to focus on its main business of assembling aircraft and missiles, they decided to outsource a large portion of the assembly process. A key element in the success of their strategy was the availability of cost competitive parts with on-time delivery. The supplier management and procurement department took on the challenge and initiated the preferred supplier certification program, which was intended to motivate suppliers to deploy initiatives that would result in the continuous improvement of their products and processes. Although suppliers were encouraged to use statistical process control (SPC) to predict long-term quality, traditional methods of SPC were not appropriate to the complex conditions that the company faced. As a result, the company set about developing appropriate methods for monitoring processes and evaluating process capability.

You may also be interested in: