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Career Coach: Understanding Uncertainty
  • Business & Professional Services
  • Open Access

Career Coach: Understanding Uncertainty

A systems perspective can help quality professionals navigate the future of work—whatever it may look like

Publication:
Quality Progress
Date:
September 2026
Issue:
Volume 59 Issue 9
Pages:
pp. 6-7
Author(s):
Lindborg, Henry J.
Organization(s):
National Institute for Quality Improvement, Fond du Lac, WI

Abstract

The pace of technological change often exceeds our capacity to understand its human and environmental consequences, and to establish effective governance over its implementation. Anthropic, one of the world’s leading AI developers, warns that society could lose meaningful control over increasingly autonomous systems. Communities are protesting the rapid expansion of data centers that place possibly unsustainable demands on energy and water resources. At the same time, the World Economic Forum reports that the future of work will be shaped by two critical uncertainties: the pace of AI advancement, and the ability of workers and institutions to adapt.

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