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Best of Back to Basics: Why Ask Why?
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Best of Back to Basics: Why Ask Why?

Quality Progress
January 2016
Volume 49 Issue 1
pp. 49
Author(s):
Chadha, Rajeev

Abstract

Five whys is a fundamental and simple method of root cause analysis. Asking “Why?” is formalized by some industries and is a favored technique of many reliability, Six Sigma and manufacturing professionals. By repeatedly asking the question “Why?” you can peel away layers of the symptoms that lead to a problem’s root cause. This Back to Basics article focuses solely on latent causes because identifying them early can prevent other organizational issues.

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