Best of Back to Basics: QFD Explained
Best of Back to Basics: QFD Explained
Use this process to ensure quality throughout the product development process
- Publication:
- Quality Progress
- Date:
- January 2016
- Issue:
- Volume 49 Issue 1
- Pages:
- pp. 40
- Author(s):
- Johnson, Corinne N.
- Organization(s):
- American Society for Quality (ASQ)
Abstract
Quality function deployment (QFD), often referred to as listening to the voice of the customer, is a structured method for translating customer requirements into appropriate technical requirements for each stage of product development and production. It is a way to develop a design aimed at satisfying the consumer and translate the consumer's demands into design targets and major quality assurance points to be used throughout the production stage.