| Cart Total:
Menu
Be Prepared
  • Open Access

Be Prepared

Publication:
Quality Progress
Date:
May 2010
Issue:
Volume 43 Issue 5
Pages:
pp. 16-21
Author(s):
Klaber, David G., Hawk, Jared S.

Abstract

Even the most quality-conscious company can find itself subject to a financially disastrous product recall. Preventative measures, including an investment in preventative measures, a recall team, and quality control measures, can mitigate or prevent recall costs, including any resulting lawsuits. In the event of a recall, manufacturers should let customers know the company is doing the right thing by making the recall, and that everyone will benefit by this timely action.

ALREADY A MEMBER?    REGISTER