Adding to the Toolbox
Adding to the Toolbox
Updates and additions, including five hows and RASCI, featured in latest edition of seminal work The Quality Toolbox
- Publication:
- Quality Progress
- Date:
- August 2024
- Issue:
- Volume 57 Issue 8
- Pages:
- pp. 26-31
- Author(s):
- Tague, Nancy R.
Abstract
How the five hows and the responsible, accountable, supportive, consulted and informed (RASCI) matrix serve as building blocks in problem-solving activities, as presented in this exclusive book excerpt from the third edition of The Quality Toolbox, released earlier this year.
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