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A Tailored Approach

A framework for thorough, value-add process auditing

Quality Progress
September 2024
Volume 57 Issue 9
pp. 30-37
Author(s):
Ramu, Govind

Abstract

Even though process audits are not widely used, they can benefit an organization greatly by revealing weaknesses in the process design and identifying potential opportunities. By giving the process audit the rigor it requires and adopting a systematic approach, you can show top management the value add. The author lays out a detailed framework for conducting process audits, including a memory aid for drafting process audit questions.

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