Back to Basics: A Simple Process Map
This approach will help you easily identify areas for improvement
- Quality Progress
- January 2003
- Volume 36 Issue 1
- pp. 104
- Gourishankar, T.
Process mapping is an organized way to record all the activities performed by a person or machine, with a customer or on materials, and it can be carried out for manufacturing and nonmanufacturing processes. The output of a process mapping exercise is presented as a flowchart or worksheet. After you prepare the flowchart, you should look for improvement opportunities within the process.