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Introduction to 8D Problem Solving
Introduction to 8D Problem Solving

Introduction to 8D Problem Solving

Including Practical Applications and Examples

Donald W. Benbow Ali Zarghami

Spiralbound, 60 pages, Published 2017
Dimensions: 8 1/2 x 11
ISBN: 9780873899550
Item Number: H1531

Member Price: $24.50

List Price: $35.00
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  • 8D
  • problem solving


The eight discipline (8D) problem-solving methodology includes the following:

  1. Select an appropriate team
  2. Formulate the problem definition
  3. Activate interim containment
  4. Find root cause(s)
  5. Select and verify correction(s)
  6. Implement and validate corrective action(s)
  7. Take preventive steps
  8. Congratulate the team

This unique book provides an overview of the 8D process, gives guidance on tools for finding root causes, shows 8D in action in eight case studies, and gives five unsolved problems for readers to apply 8D themselves for practice.

Anyone who wants to improve quality, regardless of the industry they come from, will benefit from the 8D approach. It has been successfully applied in healthcare, retail, finance, government, and manufacturing.