The Certified Quality Process Analyst is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems and is involved in quality improvement projects. A Certified Quality Process Analyst may be a recent graduate or someone with work experience who wants to demonstrate his or her knowledge of quality tools and processes.
Here are the requirements and exam specifics for a Certified Quality Process Analyst.
Candidates must have two years of work experience, or an associate degree or two years of equivalent higher education.
Work experience must relate to one or more areas of the CQPA Body of Knowledge.
Here are the minimum expectations of a Certified Quality Process Analyst.
Must be willing to subscribe to and follow the ASQ code of ethics;
Must understand the elements and purpose of quality planning, and who contributes to its development;
Must be able to identify and distinguish the cost of quality categories;
Must recognize the difference between standards, requirements, and specifications;
Must understand the need for documentation control, its basic terms and hierarchy;
Must understand the purpose, elements, and types of audits, and the roles of those involved;
Must know the types of teams, team-building activities, common team roles, and typical group behaviors;
Must be able to identify the basic types of training tools and methods used to verify its effectiveness.
Must be able to select, apply and interpret basic quality tools;
Must be able to define and interpret the plan-do-check-act (PDCA) cycle and continuous improvement models;
Must understand the concepts of basic quality management tools;
Must be able to select and interpret basic project management tools;
Must know the basic concepts of the Taguchi Loss function;
Must understand the underlying principles and terminology associated with lean processes;
Must understand how benchmarking supports best practices.
Must understand the concepts, terms and calculations of basic descriptive statistics;
Must know the various classifications of data and collection methods;
Must understand and distinguish between various sampling characteristics and methods;
Must be able to distinguish between characteristics of a measurement system;
Must understand the purpose and appropriate applications of various types of control charts, including their construction and interpretation;
Must understand the principles of hypothesis testing, including the appropriate use of test statistics;
Must be able to define basic design of experiment terminology.
Must understand the relationships and roles of internal/external customers and suppliers, including their impact on products and services;
Must be able to identify and recognize customer satisfaction data gathering and analysis tools;
Must be able to identify and understand various validation and qualification methods;
Must be able to define basic reliability measures and concepts, including failure models;
Must understand the types of metrics used to assess supplier performance;
Must be able to understand and apply basic concepts of corrective and preventive action, including verification and validation of effectiveness;
Must be able to identify and apply the various methods used for material identification, status, and traceability.
Body of Knowledge
Included in this Body of Knowledge (BOK) are explanations (subtext) and cognitive levels for each topic or subtopic in the test. These details will be used by the Examination Development Committee as guidelines for writing test questions and are designed to help candidates prepare for the exam by identifying specific content within each topic that can be tested.
Except where specified, the subtext is not intended to limit the subject or be all-inclusive of what might be covered in an exam but is intended to clarify how topics are related to the role of the Certified Quality Process Analyst (CQPA). The descriptor in parentheses at the end of each subtext entry refers to the highest cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of the document.
Please Note: The Body of Knowledge for certification is constantly affected by new technologies, policies, and the changing dynamics of manufacturing and service industries. Changed versions of the examination based on the current Body of Knowledge are used at each offering.
Download the Certified Quality Process Analyst (CQPA) Body of Knowledge
Each certification candidate is required to pass an examination that consists of multiple choice questions that measure comprehension of the Body of Knowledge.
Computer Delivered - The CQPA examination is a one-part, 110-question, four-and-a-half-hour exam and is offered in English only. 100 questions are scored and 10 are unscored.
Paper and Pencil - The CQPA examination is a one-part, 100-question, four-hour exam and is offered in English.
All examinations are open book with the exception of the constructed response (essay) portion of the CMQ/OE exam. Each participant must bring his or her own reference materials. Use of reference materials and calculators is explained in the FAQs.
ASQ certification examinations are delivered by ASQ's testing partner, Prometric. The examination scheduling instructions in your eligibility letter will direct you to a section of Prometric's website, where you can select and schedule your examination date and location.
August 2 - 18, 2019
October 4 - 20, 2019
September 6, 2019
December 6 - 22, 2019
November 8, 2019
February 7 - 23, 2020
January 10, 2020
Special Administration Exam Dates
**For a list of dates and locations of ASQ offered Permanent Special Administration sites (paper based exams) please click here.**