The following information relates to computer-based testing only. Please note the information below does not relate to translated or paper-based exams. Find out more about translated & paper-based exams.
Remote Proctoring (Online)
Prometric ProProctor gives you greater flexibility to choose where to test, when to test, and how to test. It is a reliable, convenient - yet secure - online, remote testing experience.
In-person testing allows you to show up 30 minutes prior to your scheduled appointment for check-in. Test center staff will assist you with your workstation and have your exam loaded and ready to begin with no hassle.
If scheduling your exam for remote proctoring, it is extremely important that you have a stable internet connection. Please perform a system readiness check prior to scheduling your exam via this method and once again closer to your exam appointment date to verify that your system is still meeting requirements. Failure to launch or complete your exam due to internet connectivity issues on your end will result in a $70 reschedule fee (fee will increase to $100 effective January 1, 2021) in order to reattempt the exam. We recommend using a wired internet connection during your exam if possible.
Due to recent events surrounding COVID-19, ASQ is now offering candidates a remote testing option. Candidates can not only take their exams at their local Prometric testing site but can now (*Starting May 18th, 2020) take their exam from the comfort of their home via ProProctor (remote proctoring).
Prometric Testing Centers: Prometric will be operating test centers at 50% capacity to provide safe distance between candidate testing stations where permissible by law. Candidates will be required to wear a mask in order to test. (Please note that masks with exhale valves will not be permitted in the test center.) For more information regarding Social Distancing Policies in your area click here.
ProProctor (Remote Proctoring): Candidates can take their exams online through Prometric ProProctor. (*Please note that the Certified Master Black Belt is not eligible for remote testing.)
What Actions Has ASQ Taken?
• All testing window dates will span the entire month.
• Candidate eligibility periods have been extended through the rest of the year.
• Due to potential quarantine restrictions affecting the ability to renew IDs, Prometric will be temporarily accepting expired government IDs (only IDs that expired after February 1st, 2020).
Due to unprecedented volumes on Prometric phone lines and email requests, responses during this time will be significantly delayed. We encourage you to reschedule online in order to avoid those delays. You can also contact email@example.com for further questions.